Survey
Creator



Create beautiful surveys with ease
Choose from a wide range of question types to build your survey exactly how you want it. Start today.
Automate your survey workflows
Connect to your other tools and set up automatic survey triggers for every moment that matters to you.
Collect responses from everywhere
Share your survey via email, SMS, social media and more — reach anyone, anywhere and anytime with ease.
Analyse your results instantly
Analyse results in real time, create reports and export data in the formats that work best for you.
Build your survey in minutes
Use powerful features to create surveys people love to fill out.
Theme surveys to match your brand
Bring your brand to life by customising the background, layout, images, logo, fonts, final re-direct page and even the URL of your surveys.
Use logic and actions
Use logic and personalisation to increase completion rates and make sure every respondent sees the questions most relevant to them.
Explore question types and customisation
From core question types to drop-downs and multiple choices, our library of question types and customisation tools help you collect the data you need.


Send surveys across multiple channels
Reach respondents and get more responses across every channel.
Distribute across channels
Send survey invitations via email and SMS, share via social media and embed your surveys directly into your website.
Automate data collection
Connect to your tools and set up automatic survey triggers, so responses are collected without any manual effort and your data flows where you need it.
Track where every response came from
Create tracking links to see which source is driving responses, or generate a QR code so your audience can scan and respond from print, screen or anywhere.
Analyse and act on the results
Get real-time insight into every response, uncover trends and act.
Analyse responses as they come in
Watch survey responses being collected in real-time, track trends and immediately act on the respondent data.
Uncover trends and sentiment
Get real-time insight into every response and spot the emotion behind answers with automatic sentiment analysis and AI-powered text analysis.
Share findings with custom reports
Download your survey results as Word, Excel or PDF, schedule exports to land in your inbox automatically, and share findings with your team.

Don’t just take our word for it
“Would recommend this over Survey Monkey any day! Keep up the great work especially the support teams who work there.”
(Trustpilot review)
“SmartSurvey is a great platform for research surveys. It’s easy to choose the question formats and editing and the resulting generated graphs and diagrams and super useful for reports. Highly recommend!”
(Trustpilot review)
“A really good survey tool.
Better than SurveyMonkey.”
(Trustpilot Review)
“Smartsurvey helps collect and summarise data in ways which would take ages using spreadsheets or other types of product. It is an invaluable tool!”
(Verified G2 Review)
“There is no better tool I have used than SmartSurvey for business surveys. It offers what business needs and more and has been very instrumental to our business.”
(Verified G2 Review)
- <
- >
Frequently asked questions
SmartSurvey is advanced survey software built for organisations that take feedback collection seriously. Create on-brand surveys with powerful logic, a wide range of question types, and full design customisation. Distribute across email, SMS, social media and your website, then analyse responses in real-time with sentiment analysis, AI-powered text analysis, and flexible reporting. From simple feedback forms to complex multi-page surveys, SmartSurvey gives you the tools to collect better data and uncover meaningful insights.
To create a survey, you need to establish your goals and the audience you are targeting, create a list of questions that will provide relevant responses and then organise the distribution of the survey to your target audience.
There are three different ways to start making surveys:
Survey scoring allows you to set a numerical value for each answer and summarise the mean values of multiple responses. For example, when measuring satisfaction you can calculate the overall negative or positive ratings across the individual response as well as for all responses to that survey.
See the help guide: Scoring survey questions
There are several different ways you can distribute a survey with SmartSurvey. You can send email or SMS invitations directly to your respondents, embed your survey on any page of your website, share it via social media, generate a QR code for print or screen, or use tracking links to identify which source is driving responses. You can also collect responses offline using kiosk mode, making it easy to reach your audience at the time and place they are most likely to respond.
Yes. SmartSurvey's theme editor lets you bring your brand to life by customising the background, layout, images, logo, fonts, final re-direct page and even the URL of your surveys. You can also use terminal pages to create bespoke Thank You pages with a custom call to action, giving every respondent a consistent, on-brand experience from start to finish.
Yes. You can sign up for a free SmartSurvey account and start building surveys straight away — no credit card required. Sign up free
Yes. SmartSurvey is ISO 27001 certified and Cyber Essentials Plus accredited. All data is encrypted in transit using TLS and at rest using AES encryption. We are fully GDPR compliant and offer localised data storage options upon request.
Built to fit seamlessly into your existing workflows. Embed surveys directly into websites and apps, connect with Salesforce or HubSpot to pull in contact data, or push results to Power BI for advanced reporting. We also offer API and webhook access for custom integrations.
Pricing depends on your requirements. Visit our pricing page to explore plans and find the right fit for your team.