Online Survey Creator
Powerful software for creating online surveys packed full of advanced features that are cost effective and easy to use.
- Get essential product and customer service feedback
- Learn what matters most to your customers and employees
- Benchmark your business in order to set goals
- Evaluate your competitors
- Carry out academic research
Create Surveys in a few easy steps
Whatever your reason for sending a questionnaire, SmartSurvey is focused on delivering powerful features for creating surveys, distributing them to the right target audience and analysing the results. Our online survey creator is cost effective and simple to use, providing you with information to make efficient changes, resulting in better returns on investment.
Read 5 steps to creating an online survey
Your complete Survey Solution
SmartSurvey offers a complete solution for creating surveys, with benefits ranging from design through to reporting:
Survey Design
Theme your surveys to match your business brand guidelines. Bring your brand to life by customising the background, layout, images, logo, fonts, final re-direct page and even the URL of your surveys or web forms.
Advanced design features allow you to create surveys in many different translations, utilising popular languages such as Chinese, Welsh, Arabic, and Urdu. You can also personalise your survey by using terminal pages to create Thank You pages with a bespoke call to action.
Survey Question Types
Create surveys that give you the answers you need to make informed decisions. Powerful question types such as Net Promoter Score® will identify promotors and detractors, helping you to define faults, issues or difficulties and, in turn, achieve long-term improvement and growth.
Survey Distribution
Distribute your survey by email or SMS invitation, embed it on any page of your website or share it on social media. With our mobile responsive survey templates, you can capture feedback immediately. Being able to reach your audience whilst they are on the move can help to achieve increased response rates and improved customer engagement.
Survey Reporting
Collect real-time data and immediately analyse and act upon the results. You can filter results by a wide selection of segments and export reports on a daily, weekly or monthly basis to send to email addresses of your choice. You can also give others access by sending them a password-protected link so that you can share the results for further analysis.
Read our blog on Advanced Survey Features
Our personalised customer support is exceptional, our friendly, approachable and professional team operate during UK trading hours, so we're available to offer you the assistance you need.
If you would like to create a survey or learn more about our advanced features, please get in touch, we are here to help! If you would like further information about the right plan for you, our friendly customer support team are ready to give you instant, expert advice. Simply visit our Contact Page or call us on 0800 0937 822.