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Feedback Survey Henley Women's Regatta 2018

Page 1

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Question 1.

Define your involvement with this year’s regatta?

- Required.
This is required
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Question 2.

Did you use the HWR website at any time to obtain any information about this regatta?

- Required.
Question 3.

If you used the HWR website, please indicate your level of satisfaction with the following areas of the website visited.

Competitor information: entry criteria / regatta rules
Access to the draw and race results
Spectator information for visiting the regatta
Access to car parking information
Ease of booking car parking online
Information for international crews
Information on the facilities available to competitors
Accommodation information
The FAQ (frequently asked questions) sections
Access to social media
Booking lunch or afternoon tea online
Access to online TV stream
News and photo gallery
Ability to contact regatta organisers via the website
The 'shop' section
Mobile phone format of the website
This is required
Question 4.

We really value your overall feedback about the HWR website. Please review the following statements and indicate the degree to which you agree or disagree with them.

The overall design and images used bring a fresh, modern approach to HWR.
I found it easy to locate all the relevant information I needed.
The way that the website menu is set up makes it easy to navigate.
Overall, I am very satisfied with the new HWR website.
This is required
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Question 5.

Did you visit the regatta?

- Required.
Question 6.

When you visited the regatta, where did you travel from? Please select from the drop down menu.

This is required
Question 7.

When you visited the Regatta, please indicate the options that were most applicable (more than one can be chosen)?

This is required
Question 8.

Where did you, your crew members, including coxes, coaches or friends go to eat breakfast and dinner? (mark any that apply)

This is required
Question 9.

We would like your feedback on the catering options which were available during the regatta. Please use the drop down menus only for those where purchases were made.

The Gamekeeper (burgers, etc)
The Cooking Cooks (Italian, pizza, etc)
Veggie Planet
Camper Cafe
Oatopia
Bar
This is required
Question 10.

We value your feedback and levels of satisfaction during your visit to HWR on the following areas:
Access to parking
Changing facilities for competitors
Access and availability of boat racks
Being able to access the results of racing.
Standard of race commentary
Availability of drinking water
The number and cleanliness of toilets
Availability of seating / picnic areas
Variety of hot / cold beverages for purchase.
Choice of non-food exhibitors / vendors
Availability of covered areas (for weather purposes)
Overall, please rate your experience of visiting HWR
This is required
Question 11.

if you considered purchasing any of the HWR range of merchandise but you did NOT make a purchase, please indicate as many reasons why against the appropriate merchandise.

Artwork (posters/cards)
Souvenirs
T Shirts
Hoodies
Performance clothing
Hats/caps
Bags
Jewellery
This is required
Question 12.

HWR wants all participants to be able to access races, results, photos and other information via social media. Regardless of whether you did or did not visit HWR, we want you to rate your social media experience of the regatta.

General information about HWR
Race information
Access to results
Photos of HWR
TV streaming
Facebook - overall satisfaction
Twitter - overall satisfaction
Instagram - overall satisfaction
Youtube - overall satisfaction
This is required
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Question 13.

If you could change/improve ONE thing at HWR, what would it be?

- Required.