Application for Tonbridge School's Telephone Campaign 2022

(The application process is managed by Shared Vision, who are working with Tonbridge School on the telephone campaign.)

Applications will close on 24th September.
Interviews will be held around 26th and 27th September.

JOB DESCRIPTION

We are looking for enthusiastic recent leavers to talk by telephone to Old Tonbridgians and current and former parents. The calls will involve updating contact details, finding out what OTs have gone on to do since leaving, providing an update on the latest school news and events and importantly asking for a donation to support bursaries at Tonbridge.

You will be trained comprehensively, and will learn about a fundraising campaign, as well as how to make the calls, articulate your case, negotiate, secure donations, and build a rapport to increase their affinity to the school. This is excellent work experience for almost any future career, providing a lot of transferable skills and a good talking point for interviews.

Please note that this is a remote telephone campaign. You will be provided with the equipment needed for the campaign, but you will need to ensure you have somewhere private to call from and good internet connection.

MAIN DUTIES AND RESPONSIBILITIES

To act as an ambassador for Tonbridge School.
To engage in conversation and establish a rapport.
To effectively communicate the School’s activities, accomplishments and goals.
To ask for a financial contribution to support creating more bursary places at Tonbridge.
To represent the School in a professional manner and handle each phone call with courtesy, tact and sensitivity.
To update details accordingly with accuracy and confidentiality onto a database.
To help provide an understanding of the goals and the importance of fundraising at Tonbridge.
To work to achieve daily and weekly individual or team targets as determined by the Supervisor and work effectively with other members of the Student Calling Team.
To adhere to employment expectations and performance standards including attending each shift punctually.

PERSON SPECIFICATION:

A recent leaver of Tonbridge.
Excellent communication skills – both verbal and written.
Excellent listening skills.
Ability to work both independently and in a dynamic team environment.
Previous experience in dealing with people from a wide range of backgrounds.
Ability to use your own initiative in a variety of situations.
Confident, positive and friendly disposition.
Reliable and hardworking.
An understanding of the importance of attention to detail and accuracy.
Ability to work all shifts during campaigns.

HOURS OF WORK

Compulsory training will take place on 19th and 20th November 2022. This will be via Zoom.

Calling shifts will take place from 21st November - 4th December, inclusive of the following times:

6.15pm and 9.30pm on Monday, Tuesday, Wednesday & Thursday evenings.
10.00am and 5pm on Saturdays
3pm and 8pm on Sundays.

We do not call on Fridays.

All calling will take place remotely

REMUNERATION AND BENEFITS

£9.50 per hour plus holiday pay.

The closing date for applications is 24th September 2022.

You will be notified if you are shortlisted for a telephone interview. Interviews will last about 15 minutes. If we then wish to offer you a post, you will be informed shortly afterwards. All offers are subject to the receipt of satisfactory references and an Enhanced DBS Disclosure, which must be completed prior to the start of the campaign.

1. Your Personal Details *

Title	*
First Name	*
Middle Name
Last Name	*
Preferred Name

2. Home Address *

Address Line 1	*
Address Line 2
Address Line 3
Town	*
County
Postcode	*
Country	*

3. Preferred Email *

4. Preferred Phone Number (this will be used for telephone interviews)
(please enter your number without any spaces) *

5. Your Date of Birth *

	DD/MM/YYYY

6. National Insurance Number (please enter without spaces) *

7. Are you a currently attending (or due to start) university? *

Yes
No
Other (please specify):

8. If University, which institution are you attending?

9. What are you studying and what year are you in?

10. What languages, aside from English, do you speak? *

11. What Clubs, Societies or Sports teams are you involved in? *

12. What are your personal interests? *

13. How did you find out about this position? *

14. Why did you apply for this job? *

15. Please describe two qualities that you feel make you suited to this work. *

16. Have you ever worked on a telephone campaign before? *

No
Yes - please give the institution name and date

17. Please enter any relevant previous employment or work experience you have for this role. *

18. List any additional skills that you would like to mention here.

19. Please provide at least TWO referees and their full postal addresses, email addresses, and telephone contact numbers. One referee should be your current or most recent employer. References will NOT be accepted from relatives or from referees writing solely in the capacity of friends. *

AVAILABILITY AND ELIGIBILITY

Applicants should ideally be available for all the campaign dates. The campaign runs from 19th November - 4th December 2022.

20. You must be available for the two days of training on 19th and 20th November 2022 (10.00am - 5.00pm). Please confirm your availability. *

21. Please confirm what days you are available during the campaign: *

22. Note that you may also be required for some daytime calling sessions. Please state if you will be available for any additional daytime calling. *

Yes
Maybe
No

23. Are there any restrictions on the hours you can work per week/ during the campaign? *

No
Yes - please provide details:

24. Do you have the right to work in the UK? *

25. Do you have any convictions where you have not completed your sentence or where you are still under a period of rehabilitation as defined in the Rehabilitation of Offenders Act 1974 and amended by the Legal Aid, Sentencing and Punishment Act 2012? If yes, please provide details. *

No
Yes - please provide details:

1. Your Personal Details *

2. Home Address *

3. Preferred Email *

4. Preferred Phone Number (this will be used for telephone interviews)
(please enter your number without any spaces) *

5. Your Date of Birth *

6. National Insurance Number (please enter without spaces) *

7. Are you a currently attending (or due to start) university? *

8. If University, which institution are you attending?

9. What are you studying and what year are you in?

10. What languages, aside from English, do you speak? *

11. What Clubs, Societies or Sports teams are you involved in? *

12. What are your personal interests? *

13. How did you find out about this position? *

14. Why did you apply for this job? *

15. Please describe two qualities that you feel make you suited to this work. *

16. Have you ever worked on a telephone campaign before? *

17. Please enter any relevant previous employment or work experience you have for this role. *

18. List any additional skills that you would like to mention here.

19. Please provide at least TWO referees and their full postal addresses, email addresses, and telephone contact numbers. One referee should be your current or most recent employer. References will NOT be accepted from relatives or from referees writing solely in the capacity of friends. *

20. You must be available for the two days of training on 19th and 20th November 2022 (10.00am - 5.00pm). Please confirm your availability. *

21. Please confirm what days you are available during the campaign: *

22. Note that you may also be required for some daytime calling sessions. Please state if you will be available for any additional daytime calling. *

23. Are there any restrictions on the hours you can work per week/ during the campaign? *

24. Do you have the right to work in the UK? *

25. Do you have any convictions where you have not completed your sentence or where you are still under a period of rehabilitation as defined in the Rehabilitation of Offenders Act 1974 and amended by the Legal Aid, Sentencing and Punishment Act 2012? If yes, please provide details. *

26. I understand that, if I am offered this job, work is not guaranteed and that my performance will be assessed throughout the campaign. *

27. I confirm that the information I am submitting on this form is truthful and correct. *

1. Your Personal Details *

2. Home Address *

3. Preferred Email *

4. Preferred Phone Number (this will be used for telephone interviews)(please enter your number without any spaces) *

5. Your Date of Birth *

6. National Insurance Number (please enter without spaces) *

7. Are you a currently attending (or due to start) university? *

8. If University, which institution are you attending?

9. What are you studying and what year are you in?

10. What languages, aside from English, do you speak? *

11. What Clubs, Societies or Sports teams are you involved in? *

12. What are your personal interests? *

13. How did you find out about this position? *

14. Why did you apply for this job? *

15. Please describe two qualities that you feel make you suited to this work. *

16. Have you ever worked on a telephone campaign before? *

17. Please enter any relevant previous employment or work experience you have for this role. *

18. List any additional skills that you would like to mention here.

19. Please provide at least TWO referees and their full postal addresses, email addresses, and telephone contact numbers. One referee should be your current or most recent employer. References will NOT be accepted from relatives or from referees writing solely in the capacity of friends. *

20. You must be available for the two days of training on 19th and 20th November 2022 (10.00am - 5.00pm). Please confirm your availability. *

21. Please confirm what days you are available during the campaign: *

22. Note that you may also be required for some daytime calling sessions. Please state if you will be available for any additional daytime calling. *

23. Are there any restrictions on the hours you can work per week/ during the campaign? *

24. Do you have the right to work in the UK? *

25. Do you have any convictions where you have not completed your sentence or where you are still under a period of rehabilitation as defined in the Rehabilitation of Offenders Act 1974 and amended by the Legal Aid, Sentencing and Punishment Act 2012? If yes, please provide details. *

26. I understand that, if I am offered this job, work is not guaranteed and that my performance will be assessed throughout the campaign. *

27. I confirm that the information I am submitting on this form is truthful and correct. *

4. Preferred Phone Number (this will be used for telephone interviews)
(please enter your number without any spaces) *