AToM Feedback Survey

1. Question 1.

How do you find our new case system 'AToM Together'?

Very User Friendly

User Friendly

Ok

Confusing

Very Confusing

2. Question 2.

Have you used the free sourcing tool and how was it'?

Very User Friendly

User Friendly

Ok

Confusing

Very Confusing

3. Question 3.

Did you know about the free audit trail and each time a KFI is produced, it is stored in the documents folder and retained for future review?

4. Question 4.

Have you used / do you know about the free pre-populated lender application forms?

5. Question 5.

What improvements would you suggest to make 'AToM Together' more valuable to your business?

6. Question 6.

How do you find AToM's response times?

Excellent

Good

Average

Poor

Very Poor

7. Question 7.

Which areas are we doing well in?

8. Question 8.

As a company where can we improve?

9. Question 9.

How informative do you find our email flyers?

Very Useful

Useful

Average

Below Average

Not Useful

10. Question 10.

What do other packagers do better than AToM?

11. Question 11.

Do you know about the lender onsite underwriters at AToM?

12. Question 12.

How knowledgeable do you find our consultants?

Very Knowledgeable

Knowledgeable

Average

Less Than Knowledgeable

Not Knowledgeable

13. Question 13.

How competitive are AToM's fees in the market place (for the level of service we provide)?

Very Competitive

Competitive

Average

Below Average

Not Competitive

14. Question 14.

Are there any lenders you would like to see on the AToM panel that are currently not?

15. Question 15.

Anything else you would like to see or for AToM to provide to help you and your customers?