1. Introduction

We would be grateful for your honest feedback to help us improve our service. 

This survey should take no more than 10 minutes to fill in. There are 5 sections with space to add examples of what the service does well or could do better. 

Please tick the option that you feel best applies to your experience. If you do not know, or cannot answer the questions, then please tick 'unsure'.  Your responses are anonymous. 

If you need any help, or would prefer it in another format, please let a member of staff know.