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Customer Feedback Survey

Section 1: Product Satisfaction

Hello,

This survey collects feedback from Lily's clients about their experience working with Lily.  Clients include coaching clients, counselling clients and students. Please answer as honestly as you can about your experience working with Lily Llewellyn.  Your answers are anonymous and you do not have to specify the service you received. Your answers help to improve the quality of services and are taken seriously.  Your time and feedback is much appreciated. 

Question 1.

Did you feel you understood the logistics of Lily's services (time, place, price and cancellation policies) clearly before receiving their services?  Please elaborate. 

Question 2.

Did you feel you understood your role and Lily's role in the service? Please elaborate. 

Question 3.

Did you feel there were clear expectations set about the service? Please elaborate. 

Question 4.

To what extent did you feel Lily understood your needs? Please elaborate. 

Question 5.

To what extent did you feel you took value from Lily's service? Please elaborate. 

Question 6.

Would you feel comfortable to write an anonymous testimonial about Lily's service?

Question 7.

If yes, please share what service you received?

Question 8.

If yes, please share your testimony here...