Advocacy consultation

1. We are seeking the views of carers so that we can respond to an online consultation that will shape the future of Advocacy Services in Cardiff and the Vale of Glamorgan.

Very often you as parent and carer will play a key role in advocating or speaking up for your child or relative, you are usually the most appropriate person to do this.
Sometimes it helps if an independent voice (advocate) can add weight to support your child's wishes and at other times an adviocate who is an expert in a particular field might be better placed to support your relative..

We want your views on what should be expected from any professional advocacy service

We would appreciate you completing the following very short survey so that we can respond on behalf of our 1900 members

The deadline for this consultation is 30th April so please complete the survey right away-it will only take a few minutes!

If you wish to make your own response or see the consultation paper, please copy and paste this link into your browser : https://www.valeofglamorgan.gov.uk/en/our_council/consultation/social-services-consultations/Cardiff-and-Vale-Advocacy-Consultation.aspx

To start with which county do you live in?

Cardiff

Vale of Glamorgan

2. Have you or your child (including adult son/daughter) ever used advocacy services?

Yes

No

3. If you have used advocacy services did you find them helpful - please explain in a few words your experiences

4. Do you know where to find or access advocacy services?

Yes

No

If yes, where would you seek information?

5. We all want your child or relative to have as much say and choice in the way that they are supported.
Sometimes they need assistance to be listened to or be understood.

Please tick any statements below that you agree with

	I am best placed to speak on behalf on my child	My child can speak for themselves with a little help from myself or family member	At times an independent advocate helping my child express their wishes would be useful	My child cannot express their wishes or choices
Strongly agree	Strongly agree I am best placed to speak on behalf on my child	Strongly agree My child can speak for themselves with a little help from myself or family member	Strongly agree At times an independent advocate helping my child express their wishes would be useful	Strongly agree My child cannot express their wishes or choices
Agree	Agree I am best placed to speak on behalf on my child	Agree My child can speak for themselves with a little help from myself or family member	Agree At times an independent advocate helping my child express their wishes would be useful	Agree My child cannot express their wishes or choices
Neither agree nor disagree	Neither agree nor disagree I am best placed to speak on behalf on my child	Neither agree nor disagree My child can speak for themselves with a little help from myself or family member	Neither agree nor disagree At times an independent advocate helping my child express their wishes would be useful	Neither agree nor disagree My child cannot express their wishes or choices
Disagree	Disagree I am best placed to speak on behalf on my child	Disagree My child can speak for themselves with a little help from myself or family member	Disagree At times an independent advocate helping my child express their wishes would be useful	Disagree My child cannot express their wishes or choices
Strongly disagree	Strongly disagree I am best placed to speak on behalf on my child	Strongly disagree My child can speak for themselves with a little help from myself or family member	Strongly disagree At times an independent advocate helping my child express their wishes would be useful	Strongly disagree My child cannot express their wishes or choices

6. Do you agree that all advocacy services should:

be led by the views and wishes of the individual

be champions of the individual’s rights and needs

be well publicised and easy to use

work exclusively for the individual

be well managed, prompt, responsive and provide value for money

respect confidentiality

have effective, accessible Compliments and Complaints procedures

promote and monitor equality

Yes

No

7. Do you agree that the best way to encourage people to use advocacy services is by:

Offering easy to understand information on the range and scope of advocacy services ( and how to access them) at every assessment
Hosting an online referral system
Maintaining a dedicated telephone line that is staffed by real people (who know what advocacy means and can help steer you to the appropriate service)
Having contact lines available 7 days a week, not just weekdays

8. If you have any views, comments or opinions that you would like us to share on the topic of professional advocacy please share them below.
We are determined to ensure that our loved ones are supported and listened to even when we are not around to help them so your views are vital

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