Patient Survey: opening hours and services from GP surgeries

1. A31 Group of Practices

Bentley Village Surgery, Boundaries Surgery, Chawton Park Surgery (CPS) and The Wilson Practice are working together to improve patient access to services available from general practice outside of our ‘core hours’ (Mon-Fri 8:00am – 6:30pm).

1. Currently, all patients can access GP, nurse or health care assistant (HCA) appointments at one of the practices:
between 6:30pm and 8:00pm on weekday evenings and
• on Saturday mornings between 8:00am and 10:00am.
• CPS also offers appointments between 7:00am and 8:00am on some weekday mornings

All patients can also access:
• physio assessment appointments at one of the practices before 8am on some mornings
• GP appointments at Basingstoke Hospital on Sunday mornings (9am – 12noon).

Do you think this access is enough? Please indicate your view below. *


2. We offer pre-bookable, face-to-face GP, nurse/HCA appointments and physio assessment outside core hours as outlined in Question 1. Please indicate which of the following, in addition to these, you think would be most helpful (maximum of two):


3. If we were to consider increasing the range of services available from GP practices outside of core hours, which, if any, of the following do you feel would be most helpful? Please select a maximum of two choices *

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