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Service User Feedback for the Birmingham Forward Steps Website
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Birmingham Forward Steps Website:
https://bhamforwardsteps.co.uk/
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1.
Question 1.
Where exactly did you first find out about Birmingham Forward Steps?
From a healthcare professional (e.g. Health Visitor, Nurse, GP)
From a nursery worker or teacher
From a friend or relative
From social media
From searching online
Other (please specify):
This is required
Input box for - Other (please specify):
2.
Question 2.
Why did you come to this site today?
To find my nearest children's centre
To find my nearest health visiting team
To find some specific information
Other (please specify):
This is required
Input box for - Other (please specify):
3.
Question 3.
Please rate the website design. (1 = Poor, 10 = Excellent)
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10
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Question 4.
What was your first impression when you entered the website?
5.
Question 5.
Did you find the navigating this website easy or hard?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Please choose
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Comments:
This is required
6.
Question 6.
Does this website contain the information you were looking for?
Yes
No
7.
Question 7.
How clear is the information published on our website to you?
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
8.
Question 8.
What topics or information would you like to see on this website?
9.
Question 9.
What could we do to make this site more useful?