Service User Feedback for the Birmingham Forward Steps Website

Birmingham Forward Steps Website: https://bhamforwardsteps.co.uk/

1. Where exactly did you first find out about Birmingham Forward Steps?

From a healthcare professional (e.g. Health Visitor, Nurse, GP)
From a nursery worker or teacher
From a friend or relative
From social media
From searching online
Other (please specify):

2. Why did you come to this site today?

To find my nearest children's centre
To find my nearest health visiting team
To find some specific information
Other (please specify):

3. Please rate the website design. (1 = Poor, 10 = Excellent)

4. What was your first impression when you entered the website?

5. Did you find the navigating this website easy or hard?

	Very easy	Easy	Neither easy nor difficult	Difficult	Very difficult
Please choose	Please choose Very easy	Please choose Easy	Please choose Neither easy nor difficult	Please choose Difficult	Please choose Very difficult

Comments:

6. Does this website contain the information you were looking for?

Yes
No

7. How clear is the information published on our website to you?

8. What topics or information would you like to see on this website?

9. What could we do to make this site more useful?

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