End-User Survey

1. Performance Measurement Survey - Autumn 2021

The pandemic has increased the public's awareness of the importance of measurement and seen more recent focus on case outcomes (e.g. hospital admissions) rather than case numbers.

The purpose of this thought provoking survey (2-3 minutes to complete) is to better understand the practice and value of performance measurement in organisations generally - small and large, public and private

We'll present and publish the findings in November with a prize draw of 3x UN SDG badges and 3x "Our Iceberg is Melting" books.

If you're an advisor then please respond from your client's perspective.

1. For your organisation or client, do you agree with these statements? *

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Our team is effective at using performance measures
Managers and key staff have performance goals with specific targets
The things we track and report on, align with the organisation's strategy
Many of the actions we take are informed by performance data
We include sustainability indicators in management reports
Team members are involved in designing the measures we use
There is a formal process to manage the production of reports and dashboards
The value of performance measurement is recognised by managers
Performance reports and dashboards are automated
We use benchmarks to compare our organisation against peers
We use key performance indicators (KPIs) to manage performance
There is scope to improve the way we measure performance

2. What do you think are the barriers to effective performance measurement


3. What is the potential performance impact (%) of better measurement in your organisation? *

No impact<5%5-10%11-20%>20%

4. What is your job role? *


How many people in the organisation are involved in report and dashboard production?


5. Size of Your Organisation (# of Employees)


6. Which industry or sector does your organisation operate?


7. Please share your email address if you would like a copy of the report and to enter the draw for one of 3x UN SDG badges and 3x books. If you share your email, we will remove your details unless you ask us to stay in touch.

Create your own free online survey.