CIH and Alertacall Survey - Summer 2020

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Survey: Digital Engagement in Social Housing

Thank you for taking the time to participate in this survey which looks at how prepared the social housing sector is for the digital switchover in 2025 and will provide an industrywide overview of where housing providers are on their digital journey. 
 

The survey should take less than 15 minutes to complete. 

Please can you complete this survey before close of play on Friday 18th September 2020.
 
For every survey completed a £5 donation will be made to charity (you will be asked to select your preferred charity at the end of the questionnaire).

You will have the opportunity to receive a free copy of the final report which will present all the survey findings - distributed in mid-October.
 

1. When it comes to digital engagement with customers (residents) do you think the social housing sector as a whole is ahead or behind other sectors and industries? *

 

2. When it comes to digital engagement with customers (residents ) do you think your organisation is ahead or behind other housing providers? *