Job Number *


1. Trade *


2. Month Survey completed *


3. Were you aware of when the HTS operative was due to call?


4. Did the operative attend within the timescales expected?


5. Did the operative show his/her ID on arrival?


6. Was the operative polite and helpful?


7. Was disruption kept to a minimum?


8. Was the work area left clean and tidy?


9. Were you satisfied with the quality of the work?


10. Overall, how satisfied or dissatisfied are you with the service HTS Property & Environment carried out? *


11. Do you have any comments about your repairs experience? (Please add)