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NIGHTCLUBS AND BARS CUSTOMER LOYALTY QUESTIONNAIRE SURVEY

1. Welcome

I am a master student from Sheffield Hallam University, I want to do a project of in order to get loyal customer in hospitality industry in nightclubs and bars to find what customer really want and I will do a gradauate dissertation. There is no right or wrong for your answer, please answer according your real understanding and real situation. If you are interesting to my investigate, you can communicate with me for e-mail. Thanks for your answer. (我是一名来自谢菲尔德哈勒姆大学的一名在读研究生,为了完成我的毕业设计我希望做一项关于酒吧与夜店在酒店行业获得忠诚的客户时,什么是他们想要的地一份调查问卷。本次调查问卷没有正确或错误的答案,希望您能根据你真实的情况帮我回答。如果您对我对调查感兴趣,可发邮件给我,谢谢您对本次问卷对参与。)
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Question 1.

Do you live in Sheffield?(您住在谢菲尔德么?)

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Question 2.

What is your gender?(您的性别)

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Question 3.

Are you an international student?(您是国际学生么?)

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Question 4.

Do you think the price of entry ticket and drinks are important for you to choose the nightclubs and bars.(您认为酒水或入场券的价钱会影响你选择去哪家酒吧或夜店么?)

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Question 5.

If you enjoy live entertainment at a bar or nightclub, which type do you prefer?(如果您喜欢在酒吧与夜店的娱乐现场,哪种类型你比较喜欢?)

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Question 6.

What day(s) of the week do you visit a bar/nightclub?(你一周的哪一天的星期去酒吧、夜店?)

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Question 7.

How often do you visit a bar or nightclub?(你多久去一次酒吧或夜店)

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Question 8.

Have you ever attend some theme party before?(您之前参加过主题派对么?)

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Question 9.

What type of atmosphere do you prefer when you go to nightclubs and bars?(什么类型的气氛您更喜欢?)

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Question 10.

What kind of crowed size do you prefer?(什么大小的场地你更喜欢)

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Question 11.

Do you often visit a specific nightclub or bar?(您经常去一个特定的酒吧或夜店么?)

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Question 12.

In order to let customer visit more, What types of conveniences and amenities interest you?(为了获得客户访问,什么类型得方便和设施使你感兴趣?)

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Question 13.

In order to get more loyal customer,do you think it is useful to give customers some special offers and discounts?(i.e. Ladies free entry before 10 p.m, signature in bars and nightclubs Facebook official website get free drink or discount on advance ticket purchase)?(为了得到更多的忠诚的客户,你认为给客户一些特价和折扣是有用的吗?例如:女士们在晚上十点前免费进入,在店家Facebook官方签名网站获得免费饮料或折扣购买预售票)?

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Question 14.

Do you think customer satisfaction is important for hospitality industry to get loyal customer?(您认为客户满意度会给酒店行业带来更多的忠诚客户么?)

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Question 15.

Do you think it is necessary for customers visit the bars and nightclubs official website(Such as Facebook,Instagram,Twitter)and make some commitment to make relationship with them?(你有没有去酒吧和夜总会官方网站(如Facebook、Instagram、Twitter)和做出一些评价与他们的关系?)

- Required.
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