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Link Support Quality Assurance Questionnaire

1. Page 1

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Question 1.

What is your relationship to the person we support?

- Required.
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Question 2.

Have you been involved in the annual review and support planning?

- Required.
This is required
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Question 3.

Do you feel the support plan is accurate and fully identifies the wishes, aspirations and support needs?

- Required.
This is required
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Question 4.

How do you feel the information we provide in the support plan is presented?

- Required.
This is required
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Question 5.

Do you feel the staff encourage, develop and promote independence?

- Required.
This is required
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Question 6.

Are you aware of how to make a complaint, suggestion or compliment about our service provision?

- Required.
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Question 7.

In your experience, Link staff support individuals with:

- Required.
This is required
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Question 8.

How would you describe Link staff?

- Required.
This is required
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Question 9.

Do you feel our staff are sufficiently skilled and experienced to provide support which ensures a good quality of life?

- Required.
This is required
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Question 10.

Do you feel staff offer enough support with healthcare needs, for example getting appointments at the GP, to see a nurse or other health care professionals when needed?

- Required.
This is required
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Question 11.

Link Support changed ownership in August 2024. How do you feel this has impacted the support provided?

- Required.
This is required
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Question 12.

Do you feel you have effective communication with the Link office and management team?

- Required.
This is required
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Question 13.

How would you describe the overall service and support we provide?

- Required.
This is required
Question 14.

Do you have any other comments or suggestions to help us improve or develop our service?

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Question 15.

Do you want to add your name to this survey?

- Required.
This is required