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School Communication: What's your view?
1.
School Communication: What's your view?
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Dear Parents and Carers,
We would like to make sure that we are communicating to you all in a clear, timely and helpful way. The launch of the new website, and of ParentMail, is the perfect time to review this and to ask you what works best for you. The survey is anonymous unless you wish to leave your name. We welcome your views so please do take the time to leave comments.
Many thanks.
1.
Question 1.
Which statement best describes you?
I feel that I am up-to-date with all goings on in the school
I feel that I am on top of most things but do occasionally miss some bits that I'd like to know
I feel that I am often missing things
I find it very hard to get hold of the information that I need
Why is this?
This is required
2.
Question 2.
We are very excited about the opportunities that ParentMail offer and are aware that there have been some teething issues.
Please could you take this opportunity to let us know:
What you like about ParentMail?
What you'd like improved if possible?
3.
Question 3.
Please rate your level of satisfaction with the following:
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Overall communication from the school
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
ParentMail
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How easy it is to find the information you need
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How often you are contacted
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Why is this?
This is required
4.
Question 4.
We know that there are lots of ways in which you get information at the moment.
1
2.
3.
Which are the most useful to you personally?
1
School Website
School Emails
Word of Mouth
Class Facebook Pages
Class Rep Emails
School Reception
Weekly Newsletter
School Calendar
2.
School Website
School Emails
Word of Mouth
Class Facebook Pages
Class Rep Emails
School Reception
Weekly Newsletter
School Calendar
3.
School Website
School Emails
Word of Mouth
Class Facebook Pages
Class Rep Emails
School Reception
Weekly Newsletter
School Calendar
Comments:
This is required
5.
Question 5.
Let us know what you think of the website?
The look
Usefulness of the content
Ease of use
Please pick which drop down best describes the ...
The look
Great
Good
It's OK
Not great
Useless
Usefulness of the content
Great
Good
It's OK
Not great
Useless
Ease of use
Great
Good
It's OK
Not great
Useless
Would you like anything else on there?
This is required
6.
Question 6.
The school is considering using more Social Media to update you on all the great things that your children are doing. Which would you be happy using?
Twitter (accessed through the School Website)
Instagram Direct (this would be a closed group)
Facebook (closed group)
Prefer just website or email
Prefer hardcopy
Comments:
This is required