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2023 Verde River Growers Customer Feedback
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1.
Question 1.
What brings you to
Verde River Growers
?
(Please select all that apply)
Required
- Required.
Plant Selection
Value/Pricing
Expertise/Knowledge
Customer Service
Plant Quality
Convenience
Experience (ie: I love to wander through the nursery)
Other Reasons (please elaborate)
This is required
*
2.
Question 2.
How satisfied are you with the
plant selection
at Verde River Growers?
Required
- Required.
😀
Very Satisfied
🙂
Satisfied
😐
Neutral
🙁
Dissatisfied
😠
Very Dissatisfied
Is there a specific plant you were looking for that we did not have? What is the name of the plant?
This is required
*
3.
Question 3.
How do our employees rate on
customer service
?
Required
- Required.
😀
Exceeds expectations
🙂
Usually helpful
😐
About average
🙁
Not usually helpful
😠
Poor service
What can we change to make it better?
This is required
*
4.
Question 4.
How do you feel about the
plant quality
at Verde River Growers?
Required
- Required.
😀
Amazing quality
🙂
Good quality
😐
Average quality
🙁
Poor quality
😠
Terrible quality
*
5.
Question 5.
How
convenient
is it to shop at Verde River Growers?
Required
- Required.
😀
Very convenient
🙂
Somewhat convenient
😐
I'm not sure
🙁
Not really convenient
😠
Very inconvenient
Let us know how we can be more convenient.
This is required
*
6.
Question 6.
How satisfied are you with your
overall shopping experience
at Verde River Growers?
Required
- Required.
😀
Very satisfied
🙂
Satisfied
😐
Neutral
🙁
Somewhat dissatisfied
😠
Very dissatisfied
Let us know how we can improve.
This is required
*
7.
Question 7.
How many years
have you been shopping at Verde River Growers?
Required
- Required.
Less than a year
1 year
2 years
3 years
4 years
More than 5 years
*
8.
Question 8.
Every week of the year we offer specials on sale.
Do you take advantage of our
weekly sales
?
Required
- Required.
Yes
No
*
9.
Question 9.
This year we started a
Loyalty Program
and a
Newsletter
.
Select all that apply.
Required
- Required.
I'm part of the loyalty program
I subscribed to the weekly newsletter
I'd rather not participate
I didn't know you offered this
*
10.
Question 10.
This year we started offering
"make and take" classes
.
Would you want to participate in these classes?
What kind of topics interest you?
Required
- Required.
Yes!
No!
Comments:
This is required
11.
Question 11.
If you would like to be entered for a
chance to win a $25 Gift Certificate
, please enter your phone number or email address.
(This information is confidential and will only be used by Verde River Growers to contact you if you win)
Three winners
will be randomly selected at the end of September 2023.
Your answers do not influence
your chance to win.
We appreciate your time!
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