Norfolk Pension Fund Annual Benefit Statement Survey 2024

1. Question 1.

How far do you agree or disagree that your Annual Benefit Statement is clear and helpful?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Please tell us in the box below why you feel this way.

This is required

2. Question 2.

How far do you agree or disagree that the Norfolk Pension Fund provides you with regular information?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Please tell us in the box below why you feel this way.

This is required

3. Question 3.

How far do you agree or disagree that the Norfolk Pension Fund communicates to you in a clear and helpful way?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Please tell us in the box below why you feel this way.

This is required

4. Question 4.

Have you used the Norfolk Pension Fund website www.norfolkpensionfund.org in the last 12 months?

Yes

No

5. Question 5.

Have you contacted the Norfolk Pension Fund in the past 12 months?

Yes

No

6. Question 6.

How would you rate the overall service you receive from the Norfolk Pension Fund?

Excellent

Very good

Good

Satisfactory

Poor

7. Question 7.

Is there any way the Norfolk Pension Fund can improve the service it provides you?