Customer Survey

Customer Satifaction Survey

Question Separator

1. The following statements refer to your recent experience with L.D.S  Leak Detection Specialists Ltd, please indicate whether you agree or disagree.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
Overall were you satisfied with the service from L.D.S?
Were you satisfied to how your call was handled?
Were you satisfied with your Leak Detection Survey?
Do you think the service is value for money?
Would you recommend L.D.S?
Question Separator

2.

From your initial contact with L.D.S how soon were we able to book an engineer to your property?

Question Separator

3. The following statements refer to the engineer who carried out a Leak Detection Survey at your property, please indicate whether you agree or disagree.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
The engineer arrived on time
The engineer was very courteous
The engineer was very informative
The engineer was very knowledgeable
The engineer dealt with my leak professionally
I was very pleased with the service provided by the engineer
Question Separator

4. Where did you hear about L.D.S Leak Detection Specialists Ltd?

Question Separator

5. To thank you for taking time in completing our survey you will be entered into our prize draw to win £50 to spend at Marks & Spencers.
 
If your survey is selected we will need to contact you, please provide some information about yourself:

Powered by SmartSurvey
Check out our survey templates or create your own.