Customer Care Survey

1. Page 1

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1. Evaluation Scale: (1) Poor (2) Fair (3) Good (4) Excellent



Rate your first impressions on contacting us

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2. Rate how easy it was to arrange your viewing

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3. Rate your viewing experience with us

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4. Rate how knowledgeable our representative was at the viewing

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5. Move In


Rate how well you were kept informed during the process with us

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6. Rate the quality of our website

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7. Rate how well we answered any queries you had

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8. Rate the speed and efficiency with which any problems were solved

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9. Rate our Tenant Information Pack

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10. Rate our lease signing process

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11. Rate our marketing services, property lists & website

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12. If you had to recommend Rentolease to someone, how would you rate the service we provide

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13. Comments/Feedback

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14. If you wish to enter our free prize draw & win £25 of M&S Vouchers please complete your details below

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