Repairs Satisfaction Survey

Thank you for arranging a viewing through Rentolease, we would be grateful if you could spare 5 minutes to complete this short survey and to help us ensure we are providing and maintaining a high level of Customer Service.
If you wish to discuss this survey please call our office on 01292 317507.

1. What was the nature of your repair reported?


2. How quickly did you get through to our Company Representative?


3. Was the repair


4. How quickly did the Contractor attend the property to complete the repair?


5. Do you think the Contractor (tick all that apply)


6. How many times did you contact us before we resolved this issue for you?


7. Overall, how satisfied are you with the service experience that you received from the Contractor


8. Please complete the name of the contractor that attended your property in the box below


9. On a scale of 1 to 5, how satisfied were you with our repairs process. 1 Being Dissatisfied and 5 Being Very Satisfied.


10. If you were less than totally satisfied, what could have been done to serve you better?


11. For a chance to be entered into our free prize draw to win £25 M&S voucher please enter your contact details in the box below

Check out our survey templates or create your own.