Rentolease Inspection Satisfaction Survey

Thank you for arranging a viewing through Rentolease, we would be grateful if you could spare 5 minutes to complete this short survey and to help us ensure we are providing and maintaining a high level of Customer Service.

If you wish to discuss this survey please call our office on 01292 317507.

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1. How long before your inspection did you receive your appointment letter?

One Day
2-3 days
1 week
More than a week

2. Did our Company Representative arrive within the agreed time?

Yes
No

3. If there were any issues within your property, how well did our Representative address these?

Extremely Well
Very Well
Not Well at All

4. Was our Representative (Select all that apply)

Helpful
Professional
Well Presented
knowledgeable and competent about any subject you raised

5. Overall, how satisfied are you with the customer service you received from our Representative?

Very Satisfied
Neutral
Dissatisfied
If Dissatisfied please specify

6. On a scale of 1 to 5 how satisfied were you with our Inspection process. 1 Being Dissatisfied and 5Being Very Satisfied

1
2
3
4
5

7. For a chance to be entered into our free prize draw to win £25 M&S voucher please enter your contact details in the box below

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