Customer Care Survey

1. Page 1

 

1. Evaluation Scale: (1) Poor (2) Fair (3) Good (4) Excellent



Rate your first impressions on contacting us

 

2. Rate how easy it was to arrange your viewing

 

3. Rate your viewing experience with us

 

4. Rate how knowledgeable our representative was at the viewing

 

5. Move In


Rate how well you were kept informed during the process with us

 

6. Rate the quality of our website

 

7. Rate how well we answered any queries you had

 

8. Rate the speed and efficiency with which any problems were solved

 

9. Rate our Tenant Information Pack

 

10. Rate our lease signing process

 

11. Rate our marketing services, property lists & website

 

12. If you had to recommend Rentolease to someone, how would you rate the service we provide

 

13. Comments/Feedback

 

14. If you wish to enter our free prize draw & win £25 of M&S Vouchers please complete your details below

Use our survey software to create your survey.