Prison Leavers Guide Evaluation

 

1. Which organisation do you work for?

 

2. Have you seen the prison leavers guides that DWP have developed?

 

3. If yes, did you find the guides useful?

 

4. Do the guides have all the information that you need?

 

5. If no what is missing?

 

6. Have you read both guides? (Full guide & Infographic)

 

7. If no, please state the reason.

 

8. Have you given the guides to clients?

 

9. If yes, approximately how many times?

 

10. If no, please state the reason?

 

11. Have you told clients about the guides?

 

12. If yes, approximately how many times?

 

13. If no, please state the reason?

 

14. Do you feel the guides help you understand the universal credit process better?

 

15. If no, what could we do to improve this?

 

16. Do you feel the guides help your clients understand Universal Credit processes better?

 

17. If no, what could we do to improve this?

 

18. How do you think we could improve these guides?

 

19. Is there anything else we could do to help prison leavers understand Universal Credit better?