Paying for your social care


Instructions and permission to use your comments

What is this about?
In 2018, Oxfordshire County Council did a review of its policy on what people pay towards their social care. These payments (called "contributions") help to pay for social care services to help you in your daily life. After the review, your weekly payment towards the cost of these services may or may not have changed.

We would like to hear from you about your experiences of this process and how any changes to your weekly payment have affected you and those who support you.

Who we are and what are we asking for
Healthwatch Oxfordshire is an independent charity and is not part of the Council. We are here to help make sure that the voices of people who use support services are heard. We will use the information you provide us to tell the County Council what you think and to influence how it reviews policies in the future.

We are asking you to think back to the Council's review in 2018 and share your views on three things:
1. The changes to social care payments that the Council planned in 2018
2. How the Council reviewed and informed you about your payments after the review, and
3. How any changes to your contribution have affected your social care

We are ONLY asking you about the 2018 review, NOT more recent changes to your payments (i.e. in 2019).

How to fill in this form
Please answer as many questions as you can. You can skip any questions that are not relevant to you.

Please fill this form in from the viewpoint of the person who had their social care payments reviewed. If you are a family member or carer you may need to help them with the form. We welcome comments from carers or family members - there is a section to give your own views at the end of the survey.

If you need more information or help completing this questionnaire, including obtaining it in other formats or languages, please contact us on 01865 520 520 or email us at We are happy to help.

1. We will use your views and comments to tell the Council what people thought about its review of social care payments. We will make sure that you cannot be identified from your comments and we will not share your personal details with anyone. Please say whether you are happy for us to use your comments. *