Inclusive Digital Transformation Survey - ICS and STP


1. Introduction

The Phase 3 NHS response to Covid-19 letter (31 July 2020) sent from NHSE/I to NHS leaders across the country specifically highlights the need to ensure that digitally-enabled care pathways increase inclusion. For the purposes of this survey we are calling this 'Inclusive Digital Transformation'.

mHabitat* is working with NHSX to find out more about the current picture of 'Inclusive Digital Transformation' in a health and care context at an Integrated Care System (ICS)/Sustainability and Transformation Partnership (STP) level. 

We are inviting ICS/STP digital or other relevant leads to complete this short survey to explore your ICS/STP approach to ‘Inclusive Digital Transformation’ so far and your longer-term intentions.  We expect the survey of 22 questions to take 10-15 minutes to complete. The deadline for completing this survey is 25 November 2020. 

According to the Lloyds Bank UK Consumer Digital Index 2020, nine million people struggle to use digital in the UK and the people most likely to be digitally excluded are also more likely to need health and care services. Barriers are complex and multi-faceted. This complexity means that one size does not fit all and there will be many different approaches and activities. Inclusive Digital Transformation means people working in the system, in voluntary sector, in industry
purposefully working together with citizens who are more digitally and socially excluded to co-design inclusion into digital transformation at a strategic and delivery level to ensure that everyone benefits from digitally-enabled health and care. 

This survey is part of a wider research project which includes a more localised activity survey and a small number of in-depth case study interviews. The findings will be shared in due course.  

Please note we are not collecting any personal data in this survey. We will be sharing and publishing this data with national and local bodies and partnerships such as ICSs and STPs. 

If you have any queries about this survey or the wider initiative, please contact the team at 

*mHabitat is a co-design, digital inclusion and innovation team (hosted by the NHS) who specialise in Inclusive Digital Transformation in health and care settings. 
For further information please check out our website or follow us on twitter @wearemhabitat

1. Which of the following is your ICS/STP area? *


2. Which of the following do you think might be factors related to people being included or excluded by the digital transformation of health and care? (tick all that apply) *


3. How confident do you feel about your understanding of digital inclusion and exclusion? *

Not at all confidentSlightly confidentSomewhat confidentQuite confidentExtremely confident

4. Please provide your ICS/STP website and social media links *