Rail passenger numbers and crowding statistical publication: user feedback survey

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Introduction

 
Thank you for taking the time to complete this your answers will help us to improve future releases of the rail passenger numbers publication.

Print or save a copy of your response

When you get to the end of this questionnaire, you will be offered the chance to either print or save a copy of your response for your records. This option appears after you press 'Submit your response'.

Save and continue option

You have an option to 'save and continue' your response at any time. If you do that you will be sent a link via email to allow you to continue your response where you left off.

It's very important that you enter your correct email address if you choose to save and continue. If you make a mistake in the email address you won't receive the link you need to complete your response.

Confidentiality and data protection
The Department for Transport (DfT) is carrying out this survey to gather feedback on its Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2017. The survey is being carried out in the public interest to inform the development of future DfT statistical publications. If your answers contain any information that allows you to be identified, DfT will, under data protection law, be the Controller for this information.
 
As part of this survey we’re asking for your name and email address. This is in case we need to ask you follow-up questions about any of your responses, or to participate in future research related to DfT statistical publications. You do not have to give us this personal information. If you do provide it, we will use it only for the purpose of asking follow-up questions or inviting you to participate in future research related to DfT statistical publications.
 
If you decide you no longer want contact from DfT, you can withdraw your consent at any time by emailing Rail.Stats@dft.gov.uk.
 
DfT’s privacy policy has more information about your rights in relation to your personal data, how to complain and how to contact the Data Protection Officer
 
Your personal information will be kept securely on a secure IT system within DfT and on Smart Survey. Data will be transferred from Smart Survey by 31 March 2019 and destroyed within 12 months after the research has been completed.