Brent Housing - STAR 2020 - Leaseholders

Here at Brent Housing we know that your home and the areas that surround it are important to you, which means that keeping them safe, working well and looking good is a priority for us.

We are currently conducting STAR (the biennial Survey of Tenants and Residents), which gives us the opportunity to hear from you about how you feel when it comes to your home and the services we deliver.

We would really appreciate you taking some time to answer the questions in this survey. It will take approximately 20 minutes and your answers will be completely confidential. We will publish the results so they will be available to all our residents later in the year, and will use the feedback to inform improvements to our services and set promises around this in our annual report.

Everyone who completes the survey will be entered into a prize draw to win an Apple iPad!

Privacy Notice

1. Address
(please make sure to complete this section accurately so we can include you in the prize draw)


2. To start, taking everything into account, on a scale of 1 - 10 (where 1 is very unhappy and 10 is very happy), how happy are you with the service provided by Brent Housing? *

(1 = Very Unhappy and 10 = Very Happy)