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Compare SmartSurvey vs Typeform

SmartSurvey is ideal for businesses that punch above their weight. We can provide you with the tools to promote your brand identity, build trust, and develop credibility with customers. All account holders benefit from being able to use our cutting-edge customisation tools and advanced online reporting features that will provide you with the information that will help you succeed.

Technically Advanced

Simple to use, yet powerful enough to provide the answers you need to specific questions.

Dedicated Support

100% personal, one-to-one online help and assistance from dedicated account managers.

Powerful Reporting

Real-time results provide you with the data you need to take instant action.

Comparison table

  SmartSurvey Typeform
Main Features
Unlimited questions & responses No restrictions with our business and enterprise plans
Advanced skip logic Use skip logic, piping, scoring and randomisation to ask the right questions
Custom branding Customise background, layout, images, logo, fonts, thank you page and URL
Key analysis View statistical information such as: Mean, Variance, Standard Deviation, Satisfaction rates to certain questions
Intergrations Intergrations with Google Analytics, GTM and Zapier
Distribution
Bulk email distribution & tracking
Test emails Send test emails and reminders to yourself before live distributions
SMS distribution & tracking Send surveys via SMS to reach respondents anywhere, anytime
Offline mode Collect survey responses at events and kiosks without an internet connection
Analysis & Reporting
Text analysis Quantify text responses and generate charts
Cross tabulation Compare answers to two sets of questions against each other
Custom Charts Edit values and labels
Organisation
File cabinet Upload images and documents into the file cabinet and easily include them in your surveys
Save and Continue Allow respondents to save their current responses and finish later
Domain branding Brand your survey links with a sub domain of your choice, i.e. surveys.yourdomain.com
Customer Support
Phone support Contact us on our free phone number to discuss projects in detail
Dedicated account manager Receive support from a dedicated account manager
Security & Compliance
Data Protection Act SmartSurvey is registered under the data protection act. Data collected through SmartSurvey is owned by 'you' the user and will not be accessed nor shared with anyone else without your permission
Survey authentication protection Require a unique Username/Password for each of your respondents to access your survey
ISO 207001 certification The highest possible standard for data security
IP restriction for users & respondents Set to allow or block access of specific IP addresses to your survey

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Features

Multiple languages

One of our most advanced features is full multi-language support. You can create just one survey in as many different languages as are needed. Your survey participants get to choose which language they want to answer the survey in when they open it. Results from the different languages can be segmented and filtered in a single interface, using our real-time analysis features. View the results across all survey completions, regardless of the language, to get the information you need with ease.

Features

Offline mode

One of our favourite and most unique features is Offline surveys. You can collect responses on a variety of platforms, such as a tablet or a smartphone, at the actual event without an internet connection. When you re-establish a connection, you can sync responses with the click of a button. Gather the data you need anywhere, regardless of connectivity, from big events to public kiosks.

Features

Live chat

We are proud of the level of customer service we offer. The 100% personal, one-to-one service means that you can get help when you need it. Our online chat system provides immediate access to help without the pain of having to navigate through a switch board. Our expert support team are on line to help answer your questions quickly.

Features

Dedicated Account Manager

We never tire of providing new ways to help our customers achieve their goals through dedicated account support. We provide training on new feature releases that will keep you up-to-date with the advanced software, meaning you can constantly develop your surveys to get the most from your research.

Features

ISO 207001 certified

We take data protection and security very seriously! We are ISO 27001 certified and fully compliant with the internationally recognised standard for information security management (ISMS). This systematic approach to managing information means it remains secure. It includes people, processes and IT systems by applying a risk management process to keep information assets secure.

Features

Domain branding

We realise you work hard to make your brand memorable and, when sending out surveys, want to promote yourselves, not the provider you’re using. We enable you to totally customise your online surveys, including the branding of the actual survey link. You can use your own domain name as part of the link.

Features

Advanced reporting

We understand that collecting data is just the start. By reviewing the responses in real-time and creating custom graphs and charts you can act quickly. Results can be shared easily in one click or you can schedule exports and give colleagues access with password protected links so they can view the results themselves.

Features

Want to know more?

If you are still not sure that we are the best alternative to Typeform, why not get in touch to find out more?

If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.

Get in touch

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.


  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

Get in touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.



  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

Send us a message

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.