About the cookies we use

Used to collect and analyse information about how visitors use our site. We use Google Analytics and the Google Tag Manager platforms to collect and compile reports that help us improve our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. A unique User ID number is assigned to users who sign up with SmartSurvey in order to better understand their use of our service while logged in, no personally identifiable information is collected by this process.

Learn more about Google and privacy

Used to monitor visitors live chatting with our sales team while on our site. We use the information to compile reports for our sales team and improve our support services. The cookies collect information in an anonymous form.

Learn more about Zopim’s privacy policy

Used on www.smartsurvey.co.uk pages to display new optimised content to visitors and collect information on user’s interaction with features that appear on those pages. This helps us better understand and support our users with content more relevant to their interests.

Learn more about Optimizely's opt out policy

Used on www.smartsurvey.co.uk to record information on the user’s journey throughout the site and interaction with page features whilst visiting the site. The information helps us to better understand the customer journey and effect page content has on users, resulting in better design and more customer friendly processes.

Learn more about Mouseflow's opt out policy