How we use cookies

Used to collect and analyse information about how visitors use our site. We use Google Analytics and the Google Tag Manager platforms to collect and compile reports that help us improve our services. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. A unique User ID number is assigned to users who sign up with SmartSurvey in order to better understand their use of our service while logged in, no personally identifiable information is collected by this process.

Learn more about Google and privacy

Used on www.smartsurvey.co.uk pages to display new optimised content to visitors and collect information on user’s interaction with features that appear on those pages. This helps us better understand and support our users with content more relevant to their interests.

Learn more about VWO's opt out policy

To track visitors, recognise you and your chat history with us, track visitor and visitor sessions, obtain information about your computer and your visits to our site, information includes: your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Full cookie details can be found on here:

Learn more about Hubspot tracking

• ASP.NET_SessionId - Session cookie and is used to identify whether a user is logged in
• AuthToken - Security cookie to prevent session hijacking
• SERVERID - For browsers to identify a server when load balancing

• ASP.NET_SessionId - Session cookie and is used to identify whether a user is logged in
• cookieconsent_status - Cookie consent notification
• SERVERID - For browsers to identify a server when load balancing

• ASP.NET_SessionId - Session cookie and is used to keep track of a respondents progress in a survey
• SX_X - This keeps track of completed surveys to prevent multiple responses for a survey (if the feature is switched on)
• SERVERID - For browsers to identify a server when load balancing