Surveys for Healthcare

Gather feedback to improve the quality of care: Make the collection of important health-related data simple with our intuitive, easy-to-use surveys. We guarantee to keep sensitive data safe and secure, helping you get the feedback you need to provide better care.

Store sensitive data securely

We make the security of patient healthcare data a priority. SmartSurvey stores all personal data on UK servers and are proud to be an approved G-Cloud supplier.

NHS Friends and Family Test

Use our efficient and cost effective Friends and Family Test FFT survey solution to help you find out if your patients are happy with services provided.

Powerful reporting and analytics

SmartSurvey make it easy to have total self-control when building your surveys. You can analyse real-time results, produce reports, and share information easily.

Dedicated support team

Need help or advice? Our dedicated patient satisfaction team are on hand to provide face-to-face demonstrations and guidance when needed.

Built with everyone in mind

Our online survey and questionnaire software is used by many individuals and departments within the NHS (National Health Service) and private medical organisations. All data collected through SmartSurvey is stored and backed up on UK/EU servers which adheres to the Data Protection Act laws. We simplify the process of gathering data, as well as guarantee security for any client with sensitive data requirements.

Here are some examples of the types of questionnaires and surveys carried out by healthcare professionals and organisations:

  • Patient satisfaction
  • General practice (GP)
  • Healthcare well-being
  • Dental care
  • Eye care
  • Medical examination
  • Symptoms checker
  • Employee satisfaction
  • NHS Friends and Family Test
  • And much more

Find out how we can help transform your business

Here are some of our healthcare sector clients:


What makes SmartSurvey right for you?

We will help you collect the information you need quickly and easily.
Trust us to safeguard your data and provide the support you need, when you need it.

UK-based and secure

We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

Dedicated support

Access to a knowledgeable account manager for personal assistance for when you most need it.

Flexible to suit your needs

Our friendly design team is on hand to assist with any bespoke design and custom development requests.

We’ll go that extra step

We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

See how SmartSurvey can help you

Book a free live personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.

Request a Demo

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

You’re in safe hands

GDPR compliant logo
ISO 27001 Certified logo
HM Government G-Cloud Supplier logo
Cyber Essentials Plus logo
ICO logo
McAfee Secure logo
PCI DSS Compliant logo