Alex Henderson

Growth

Alex is a growth marketing leader who has led digital transformation through AI and technology across multiple organisations. With experience across SaaS and the customer experience space, he knows what it takes to turn technology into business impact. Alex shares knowledge on feedback collection, text analysis and feedback management, helping organisations get more value from their feedback programmes.

Alex Henderson

’s posts

Blog

Primary Research Methods Explained
March 5, 2023
Primary Research Methods Explained

Learn about primary research methods, including quantitative and qualitative research.

The Difference Between Survey and Questionnaire
March 5, 2023
The Difference Between Survey and Questionnaire

Understand the difference between surveys and questionnaires.

Identifying Customer Needs
March 5, 2023
Identifying Customer Needs

Identify and meet customer needs with feedback and surveys.

Open Questions: The Complete Guide
March 5, 2023
Open Questions: The Complete Guide

Use open-ended questions effectively with this complete guide.

Closed Questions Explained
March 5, 2023
Closed Questions Explained

Discover how closed questions can provide valuable data in surveys.

How to Calculate Sample Size
March 5, 2023
How to Calculate Sample Size

Accurately calculate sample size for your survey with this guide.

6 Steps To Conducting An Online Survey
June 20, 2025
6 Steps To Conducting An Online Survey

Conduct an online survey successfully in six key steps.

10 Advantages of Online Surveys
June 20, 2025
10 Advantages of Online Surveys

Online surveys offer many benefits, including cost savings and quick results.