Collect Feedback Directly in Your Website with Feedback Popups

Our Feedback Popup collection method is a fast and simple way to gather feedback right on your website. No new tabs. No drop-offs. Just quick insights, captured in the moment.

Feedback Popup invitations focus on collecting short form survey responses, allowing your respondents to feedback directly within the popup, without opening a new window.

• Measure NPS, CSAT, CES, or Star Ratings at speed
• Get context behind the score by adding additional comment fields
• Capture real-time feedback exactly where the experience happens

With the Feedback Popup, you can:

• Ask one quick question (with optional comments)
• Choose between a popup or a subtle feedback button
• Embed in minutes using a simple code snippet

Get higher response rates and more actionable insights captured in the moment.

To use a feedback popup, you'll need to make sure your survey only includes one of the following question types and an optional Comment/Essay box question.

• Star Rating
• NPS (Net Promoter® Score)
• CSAT (Customer Satisfaction Score)
• CES (Customer Effort Score)

Try it today

‍Go to the Collect tab and select Feedback Popup to build and embed your first one.

Links

• See our popup surveys helpguide for more information on embedding feedback popup surveys on your website

‍