Simple to use
If you are looking for a user-friendly yet advanced online survey software, then sign up to SmartSurvey and you could create and launch your first questionnaire in a matter of minutes. There's no need to waste time with overcomplicated systems.
Do you operate in the UK and perform research through online surveys? If you do, it is essential that your data collection and storage complies with the General Data Protection Regulation (GDPR). To be compliant, none of your data should leave the EU (European Union). With SmartSurvey, all of the data you collect will remain in the UK, where we store it, whereas the SurveyGizmo (now Alchemer) servers are based in the United States.
Customer support when you need it
We understand that your time is valuable. That's why we are on hand to help you out during UK office hours. Call us any time from Monday to Friday between 9:00 am and 5:30 pm GMT on our free phone number to talk to our friendly, expert support team. We’re committed to solving your issues as quickly as possible, so you can collect the data you need without having to wait for a response to a support ticket or email. During British trading hours, there will always be someone available to take your call.
SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
Advanced design tools
If you're a design whiz (or work with designers), SmartSurvey offers you the opportunity to build custom themes using HTML and CSS. This gives you ultimate freedom when it comes to designing your surveys. (If you need a hand, we also have a team of designers who can create bespoke themes for you).
Completely free for as long as you want
Although our pricing is competitive, with SmartSurvey there is no obligation to sign up to a paid package. Enjoy many features on our free system for as long as you want and never pay a penny. Should you need to access our premium features, you can easily upgrade your account to a cost effective plan at any time and then downgrade as soon as you have completed your research. There's no contract - no ties.
Respondents using SmartSurvey can upload files from their own devices to the survey as part of their response. You can then look at these files within SmartSurvey when viewing responses. This makes SmartSurvey a powerful tool for applications and CVs, or even in situations where you need respondents to send photos.
Want to know more?
If you are still not sure that we are the best alternative to SurveyGizmo, why not get in touch to find out more?
If you want to know more about our plans or prices, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.Get in touch
Safe & Secure
Security is our most important featureand we take it seriously
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
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UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection