Have questions? 0800 0937 822

Create surveys

Providing you with the features to create engaging smart surveys

  • 20+ question types

    From multiple choice to free text, Likert scales to NPS, ranking to slider scales. Everything customisable in many ways.

  • Customised branding

    Easily customise the look and feel of your survey, include logos, images, and any other assets to maintain your brand identity.

  • Advanced logic and actions

    From skip logic to page randomisation, piping to pre-population, email triggers to scoring. Use our powerful features to create professional online surveys.

  • One survey, multiple languages

    Create custom surveys in multiple languages and receive results in the respondent’s language of choice, then easily access and analyse the data within one set of results.

creating a survey

Collect Data

Deliver surveys across multiple platforms to engage with users anywhere

collecting survey data
  • Multiple channels

    Reach your audience wherever they are. Send surveys via email, track open rates, views, and opt-outs, share on social media or even collect data offline.

  • Send by SMS

    Engage with users on the move via a mobile responsive survey that is customised with your brand identity. Track responses and send targeted reminders.

  • Buy responses

    Select the profiling criteria you need with our live consumer audience and receive guaranteed, quality responses in just a few hours.

  • Web integration

    Enrich your data by embedding surveys on your website, intercept visitors leaving your site, or use a popup invitation for instant feedback.

Analyse results

Perform in-depth data analysis to reveal actionable insights that will help you create opportunities

  • Real-time results

    View survey responses in real-time for instant analysis. Create graphs, find trends, and use custom filters to generate the insight needed to drive business forward.

  • Create custom reports

    For expert analysis of your survey responses, produce charts and graphs to bring your results to life in powerful presentations.

  • Text analysis

    Automatically create word clouds and lists to identify trends and easily manipulate free text feedback. Categorise responses to create quantitative reports from qualitative data.

  • Share your data

    Control who receives the results of your surveys. Manage access to individual elements, such as cumulative data and individual responses.

analyse survey data

Trusted by 150,000+
happy customers

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smartsurvey client sample

Safe & Secure

Security is our most important feature
and we take it seriously


Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.


  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

personal Support

Help and guidance for you and your
team for when you most need it

We love our team and you will too. Whatever your question - big or small - always feel free to ask. Our Support Team operate during UK trading hours, so we’re working when you are. We’ll often surprise you with out-of-hours replies too.

Phone

Email

Chat

Tickets

Get started and create your first survey

If you would like more information then please get in touch,
or you can call us on 0800 0937 822.

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

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Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.