Drive meaningful change and prove your impact

Turn insights into action, get results to the right teams, and prove the value of your feedback programme.
Screenshots showing a customer support dashboard.
Trusted by 600,000+ happy users

Take action and show your value

Share insights

Democratise data with dashboards and reports anyone can access.

Connect your tools

Automate workflows and report wherever stakeholders already work.

Close the loop

Route actions to the right teams, follow up and monitor the resolutions.

Prove your impact

Track progress over time and prove the value of your programme.

  • Dashboards
  • Cases
  • Automation

Share real-time insights

Democratise data and influence stakeholders with dashboards that show the value your team delivers.
Share with anyone

Give stakeholders access to live dashboards and reports.

Influence decision-makers

Present clear, visual data that builds confidence and buy-in.

Show your value

Track performance over time and show the impact of your initiatives.

Explore dashboards

Get the right actions to the right people

Turn feedback into follow-up and ensure nothing falls through the cracks.
Understand how people feel

AI detects sentiment across every response automatically.

Track sentiment trends

Monitor how people feel over time and catch shifts early.

Compare across segments

See how sentiment differs by team, location, channel, or customer group.

Explore cases

Connect insights to your workflows

Integrate with your existing tools and keep insights flowing without manual effort.
Report where people already are

Push insights to Power BI, Slack, Teams, or your CRM.

Connect your teams

Ensure the right people see the right data at the right time.

Run continuous programmes

Automate feedback collection, analysis, and reporting at scale.

Explore automation

See feedback programmes delivering results

  • Bank of Bahrain & Kuwait
  • Alton Towers
  • BPP
  • Uswitch
“SmartSurvey combines user-friendliness with the security we need. It’s helped us make data-driven decisions to deliver better experiences.”
Hasan Mulla, Head of Customer Experience
BBK logo.
“Since we have been using SmartSurvey,
I would not look elsewhere for any other provider.”
Wayne Burton, Head of Product Excellence and Customer Insight
Alton Towers logo.
“SmartSurvey has transformed our ability to present insights to all levels of the organisation. Our feedback loop is quicker and more effective.”
Oliver Shreeve, Principal UX Researcher
BPP logo.
“We couldn't be happier with SmartSurvey. It means we have been able to use one survey tool across many parts of the business.”
Martin
Uswitch logo.

Explore the product

Uncover insights

Go beyond the surface to find root causes, key drivers, and the actions that will make the biggest difference.

Drive change

Get insights to the right teams, track resolution, and prove the impact of your feedback programme.

Do more with AI

Generate surveys, categorise responses, and surface themes in seconds with built-in AI.

Frequently asked questions

Do you integrate with other tools?
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Built to fit seamlessly into your existing workflows. Embed surveys directly into websites and apps, connect with Salesforce or HubSpot to pull in contact data, or push results to Power BI for advanced reporting. We also offer API and webhook access for custom integrations.

Is my data safe?
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Yes. SmartSurvey is ISO27001 certified and Cyber Essentials Plus accredited. All data is encrypted both in transit using TLS and at rest using AES encryption. We're fully GDPR compliant and offer localised data storage options upon request.

Can I try before committing to a contract?
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Of course. After we understand your needs, we'll show you a personalised demo and set you up on a trial so you can get hands-on with the product. Start by requesting a demo.

How much does it cost?
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Pricing depends on your requirements, so we'd love to have a conversation about the ideal solution for you. We want to make sure we're both a good fit and scope a solution that provides maximum value. Book a demo to get started.