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Customer Satisfaction

An Alternative To FluidSurveys

FluidSurveys services have been terminated and customers have been asked to move over to SurveyMonkey. If you are looking for a FluidSurveys alternative - look no further! Move to SmartSurvey and you won’t miss a thing.


Why SmartSurvey is the best alternative to FluidSurveys

  • UK/EU based data security icon

    UK-based & Secure

    Remain compliant with EU Privacy Laws, with data stored on UK/EU based servers

  • Migrating to smartsurvey icon

    Migrating Over

    We'll transfer all your surveys so that you can instantly get back on track gaining insight

  • Dedicated support icon

    Personal Support

    Receive unrivalled support from dedicated Account Managers, email, telephone & Live Chat

  • 14 day enterprise trial icon

    14-Day Free Trial

    Get a FREE 14-Day Trial and see for yourself that we are the best alternative to FluidSurveys

Comparison Table

SmartSurvey FluidSurvey SurveyMonkey
Unlimited Questions & Responses

No restrictions with our business and enterprise plans

Advanced Skip Logic

Use skip logic, piping, scoring and randomisation to ask the right questions

Multiple File Export Types

Export survey data to excel, word, pdf and many more

Powerful Analysis Features

Filter survey responses for key statistical data and text analysis

Offline Surveys

Collect survey responses at events and kiosks without an internet connection

Email Triggers

Send automatic email notifications to you or to respondents

Custom CSS & Scripts

Add your own custom CSS or Javascript to your surveys & themes

Phone Support

Contact us on our free phone number to discuss projects in detail

Livechat Support

Contact us through a live online chat for instant access to our support team

Custom Branding

Customise background, layout, images, logo, fonts, thank you page and URL

Multi-language Analytics

Analyse responses from surveys with different languages in one place

SMS distribution

Send surveys via SMS to reach respondants anywhere, anytime

Notice an error in our data? Please let us know

Over 130,000 businesses, organisations and individuals use SmartSurvey.


Multiple Languages

SmartSurvey has improved the mass translation upload feature, allowing you to create just one survey in as many different languages as you like. Respondents are given the choice of language when they access the survey.

The advanced software allows you to segment and filter results from different languages in a single interface. You can view the results across all surveys, for quick analysis, regardless of the language.

Your Data is Secure With Us

  • Security Features

    Enable SSL(TLS) encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

  • ISO 27001 certified

    The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

  • UK Based Servers

    All data is stored and backed up on UK-based servers. You can be assured your data never leaves the UK/EU.

  • Data Protection Act

    Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

Stamp of Approval

Get in Touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.

Do you have any specific requirements?