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Why we think we’re the best alternative to FluidSurveys

If you operate within the UK (Europe) and perform research through online questionnaires and surveys, it’s important you comply with the Data Protection Act 1998 (DPA) and your data does not leave the EU! In addition the General Data Protection Regulation (GDPR), intended to strengthen and unify data protection, will be implemented on 25th May 2018 and organisations must ensure that they are compliant.


UK-based & Secure

Remain compliant with EU Privacy Laws, with data stored on UK-based servers.

Migrating Over

We'll transfer all your surveys so that you can instantly get back on track gaining insight.

Personal Support

Receive unrivalled support from dedicated Account Managers, email, telephone & Live Chat.

14-Day Free Trial

Get a FREE 14-Day Trial and see for yourself that we are the best alternative to FluidSurveys.

Comparison table

  SmartSurvey FluidSurveys SurveyMonkey
General
Unlimited Questions & Responses No restrictions with our business and enterprise plans
Advanced Skip Logic Use skip logic, piping, scoring and randomisation to ask the right questions
Multiple File Export Types Export survey data to excel, word, pdf and many more
Powerful Analysis Features Filter survey responses for key statistical data and text analysis
Offline Surveys Collect survey responses at events and kiosks without an internet connection
Email Triggers No restrictions with our business and enterprise plans
Custom CSS & Scripts Add your own custom CSS or Javascript to your surveys & themes
Phone Support Contact us on our free phone number to discuss projects in detail
Multi-user management Send automatic email notifications to you or to respondents
Livechat Support Contact us through a live online chat for instant access to our support team
Custom Branding Customise background, layout, images, logo, fonts, thank you page and URL
Multi-language Analytics Analyse responses from surveys with different languages in one place
SMS distribution Send surveys via SMS to reach respondants anywhere, anytime

Notice an error in our data? Please let us know

Features

Multiple Languages

SmartSurvey has improved the mass translation upload feature, allowing you to create just one survey in as many different languages as you like. Respondents are given the choice of language when they access the survey.

The advanced software allows you to segment and filter results from different languages in a single interface. You can view the results across all surveys, for quick analysis, regardless of the language.

Features

Offline Surveys

One of SmartSurvey’s most popular features is Offline surveys, allowing you to collect survey data without internet access. Collect responses, on your tablet, smartphone or any device with a web browser, at the point of experience.

Sync responses with the click of a button when you re-establish an internet connection and all your data will be fed into your account so that you can analyse that data.

Features

Use your own Domain

Promote your brand by customising your online surveys and even the survey link itself. Use your organisation’s domain name as part of your survey link to give respondents a completely branded experience.

Features

UK-based & Secure

SmartSurvey is based in the UK and fully compliant with European Privacy Laws, whereas data collected by FluidSurveys is now stored in the US.

Ensure your organisation is compliant with data protection laws by using a software supplier who is headquartered in the UK, ISO27001 certified & registered under the Data Protection Act.

Features

File Upload

SmartSurvey software allows respondents to upload files from their devices into surveys as part of their response. View the attached files, such as CVs or photos, within the results section of your survey after downloading them.

Features

Multi-user Collaboration

SmartSurvey provides advanced multi-user functionality and management options, giving you the flexibility to work in teams. Multiple users, within the same organisation, can use SmartSurvey without having to share accounts.

Users can control access, giving more security to the handling of sensitive or private data. You have control to add, remove and manage users as and when required to allow you to scale your usage easily and cost effectively.

Features

Personal Support

We love our team and you will too. Whatever your question - big or small - always feel free to ask. Our Support Team operate during UK trading hours, so we're working when you are. We'll often surprise you with out-of-hours replies too.

With our Enterprise Account you’ll also receive support from a dedicated Account Manager.

Features

Want to know more?

We hope you now see us as the best alternative to FluidSurveys, but if you have any doubts give us a try and see for yourself.

If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.

Get in touch

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.


  • ISO 27001 security logo
  • G-Cloud supplier logo
  • Cyber essentials plus logo
  • MRS Company Partner logo
  • Information Commissioners Office logo
  • McAfee Secure site logo
  • DSS compliant logo

Get in touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.



  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

Send us a message

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.