Blog

When it comes to feedback, we all consciously and subconsciously collect it from others daily. It’s why we adapt our behaviour depending on the situat...

In today’s digital age organisations have more information about us than ever before. They are also continually looking for new ways of gathering more...

From the difference between surveys and questionnaires, to the variations that exist between surveys and online forms. When it comes to feedback and t...

When it comes to your company assets, staff are among your most valuable, as having the right employees, knowledge and abilities in place, can be the...

While many of us will be familiar with the term customer experience (CX) and its importance to driving brand loyalty and revenue, our understanding of...

Whatever survey you create, you’ll want to achieve as high a survey response rate as you can, as this will increase the reliability of your data and w...

Having worked hard on your survey design and achieved some great results, you’ll want to maximise their value with those who matter.

Whatever size, or type of organisation you are, having an improved understanding of your stakeholder audience has never been more critical to your suc...

With today’s ever more competitive marketplace, it’s no longer enough for businesses to rely solely on product quality and the right price to stay com...

When it comes to business none of us operates in a vacuum.

Having looked at the advantages of application forms in recruitment, in the first part of our exploration into this topic, we’ll now take a more detai...

Given the increasing competitiveness of the recruitment industry and statistics, which reveal that 46% of recruiters are struggling to attract top tal...

As an organisation, we’ve been working hard on accessibility issues. And although we still have some way to go, we’re fully committed to ensuring our...

Having taken the time to create the perfect engaging survey, got your distribution methods ready and your team prepared to collect and analyse your re...

Many of us can probably relate to the following situation. When we’re in new or unfamiliar social surroundings, we will often mask our true selves and...

For Global Accessibility Awareness Day (GAAD) 2021 our accessibility consultant, Katherine Moonan, invited colour blind football commentator, Cameron...

When you consider that employees are typically the biggest contributors to a company’s overall profits and worth, it’s not hard to appreciate why the...

We’re delighted to be recognised in a new Gartner Digital Markets report, FrontRunners* Forms Automation Software, available through leading software...

Having provided a solid introduction to what is a pulse survey and how it can be used to support employee engagement, in the first part of our investi...

Up to now, when you’ve needed to remove data from a survey that you want to keep, you’ve had two options- clearing all the data, or deleting individua...

When you consider that as many as one in every five new hires are unlikely to recommend their employer, it highlights the importance of creating the r...

When you consider the time and effort that goes into organising an event, you’ll want to know that yours has been totally worthwhile, not only for you...

For employers, managing and securing their employees’ work activities is becoming increasingly complicated, with the latest studies indicating that th...

Some time ago, we changed SmartSurvey so that by default all newly-created surveys would have HTTPS (TLS 1.2+) security activated by default, and a fe...

Who changes their careers the most? And which are the most common industries to jump to and from?

From customer satisfaction and customer engagement to consumer awareness and employee happiness. There can be many reasons for carrying out a survey i...

Accessible surveys offer benefits for all users, so we’re delighted to announce that we’ve launched the first release of our accessible survey theme....

Having already explored the background to why so many of us are currently working remotely and the potential advantages and disadvantages that this pr...

While millions or nearly one in four of us according to recent statistics have been working remotely from home for many months already, there is still...

We’re delighted to be recognised as a Category Leader* for the performance of our software which can not only be used to create Surveys but online for...

Given that employees are one of the most valuable assets that an organisation has, with those experiencing the greatest success tending to have the mo...

You may have noticed over the past few months that we’ve been running a beta for the summary report page as it got one of the biggest updates we’ve ma...

Timely tips from HR professionals and the experts at SmartSurvey…