From the initial design of your survey and question choice, to your survey distribution and reporting of results. While it’s ... Read more

From rewards and recognition to professional development opportunities and leadership from senior managers. There are many things that can help ... Read more

Bias can occur quite frequently in our everyday lives. And we are often the instigators, using bias to turn a ... Read more

When the Covid pandemic first emerged in early 2020, the world changed dramatically. None more so than the world of ... Read more

It doesn’t matter whether you’ve previously built lots of questionnaires, or you’re working on your very first one. You’ll want ... Read more

Whatever survey you create, you’ll want to achieve as high a survey response rate as you can, as this will ... Read more

Having looked at the advantages of application forms in recruitment, in the first part of our exploration into this topic, ... Read more

Having provided a solid introduction to what is a pulse survey and how it can be used to support employee ... Read more

When you consider that as many as one in every five new hires are unlikely to recommend their employer, it ... Read more

Given that employees are one of the most valuable assets that an organisation has, with those experiencing the greatest success ... Read more

From unhappiness with their job role, working conditions, relationships with other colleagues or the lack of career progression opportunities, to ... Read more

Screening questions (or screeners) should be placed at the beginning of your online survey to determine which respondents are a ... Read more

Over the last few years the importance of customer experience and satisfaction has grown significantly. Many organisations even consider it ... Read more

Open ended questions allow respondents taking your survey to include more information, giving you, the researcher, more useful, contextual feedback. ... Read more

It pretty much goes without saying that quality survey questions are the basis for the success of your online questionnaire. ... Read more