Customer Engagement Survey Templates
Create a Customer Engagement questionnaire in minutes with a fully customisable survey template.
Ready-to-use survey templates
Anyone with the responsibility for managing and improving customer and client relationships will know that success can be measured in many different ways.
The broad concept of customer satisfaction can be measured in terms of client loyalty, or the likelihood that customers will recommend your product, service or your organisation itself, measured using Net Promoter Score surveys, or the underlying customer effort that shapes their experience.
Another approach, and one which the following templates can assist, is Customer Engagement. This involves the measurement of the interactions between your company and your customers, whatever the touch point, and whichever method the customer chooses.
To get you started we’ve provided survey templates for two popular customer engagement approaches below. Our survey software offers these and many more, along with the ability to modify any template to your unique needs. If you need any assistance please don’t hesitate to get in touch.