Question Types & Customisation

Basic Question Types

Multiple Choice (Only One Answer) Respondents can select only one answer
Multiple Choice (Multiple Answers) Respondents can select one or more answers
Single Textbox Respondents can enter a short free form text answer
Multiple Textboxes Respondents enter a series of short free form text answers
Comment/Essay Box Respondents can provide a detailed text answer
Matrix of Choices (Only One Answer per Row) Respondents can select one answer per row and column
Matrix of Choices (Multiple Answers per Row) Respondents can select multiple answers per row and column
Matrix of Textboxes Respondents can enter short text answers to rows and columns
Matrix of Drop-down Menus Respondents can select drop-down answers for rows and columns
Ranking Question Respondents are required to rank question options in order of preference
Date/Time Box Allow the respondent to select a date from a calendar and enter a time as an answer
Descriptive Text This can be used before or after any question to add informative text or imagery

Advanced Question Types

Likert (Rating) Scale A single-select rating scale.
Net Promoter Score Measure customer loyalty by asking respondents to rate a product or business on a scale from 0 to 10.
Slider Respondents can select a value from a continuous range by dragging a slider along the range.
Continuous Sum Respondents provide numerical values, summed to a total
Semantic Differential Create a rating scale list of opposite adjectives for respondents to rate
File Upload Respondents can securely upload files as part of a survey response

Question Customisation

Customise fonts and text size
Require an Answer Respondents are required to answer a question before proceeding
Comment Box Add an extra comment box/field at the end of any question.
'Other' Box/Choice Field Allow respondents to provide a short text answer instead of the provided answer choices
Text Validation Apply text format validation on open ended text questions, i.e. text length and word count limits
Answer Validation Apply answer format validation on multiple choice (multiple answer) questions, i.e. force minimum/maximum number of options they can select
Forced Ranking Prevent multiple selections in the same column or row
Randomise Answer Choices Randomise the order answer choices of questions are displayed
Page/Question Auto-Numbering Page and question numbering is automated based on the respondents path through the survey.
Show/Hide Question Numbers Show or hide question numbers to all or some of your questions
Hide Questions While your survey is live, hide questions no longer required without deleting
Custom Orientation Change the orientation (vertical/horizontal) of answer choices for some question types
Add/Edit Answer Choices in Bulk Get your survey created quicker with our bulk answer choice editor
Create Character/Word Limit Limit the amount of text allowed within open-ended questions
Add Custom HTML to your Questions Our question editor allows you to input your own custom HTML for full control
Custom CSS Class Name Apply a custom CSS class name to your question element
Default Answers Pre-set default answers to questions. You can even pipe from custom variables or contact list data.

File Upload Options

Set Allowed File Types Set the type of files respondents are allowed to upload
Set Maximum File Size Limit the size of uploaded files
Require Min/Max Files Request a certain number of files from your respondents

Rich Media Questions

Add Videos Embed YouTube videos into your questions
Add Images Insert images into questions and answer choices
Add Audio Embed audio files into your questions