How SmartSurvey integrates with Salesforce

Our integration enables any user to pass data from SmartSurvey to any object in Salesforce. Through the intuitive interface you can pick what information you want to pass in just a couple clicks. Instantly add survey data to Salesforce such as NPS, Customer Effort Scores and Customer Satisfaction feedback to contact records. Pass any response to any object, the potential is endless.

Connecting a survey to Salesforce

  • Account integration couldn’t be simpler

    You can connect to Salesforce with just a few clicks. No need for codes and keys.

  • Each integration can push data into a Salesforce object

    Using the Insert, Update, or Upsert functions, there’s huge flexibility in how you pass survey data to Salesforce.

  • Map SmartSurvey data to Salesforce object fields

    An intuitive interface of drop-down menus allows you to create fully customised data pushes to Salesforce.

  • Create multiple integrations for a single survey

    Each survey can have as many integrations as you need enabling you to pass response data to multiple objects in Salesforce simaltaneoulsy.

Create Bespoke Reporting Dashboards

By feeding survey data into Salesforce, you can place the most critical information right at the fingertips of your team with live dashboards.

Automatically feed data from multiple touchpoints in the customer journey into Salesforce to build a complete picture of your customer experience.

Track Satisfaction with sales, support cases, and other interactions.

All compatible with your Salesforce setup.

To find out more about what integrating Salesforce with SmartSurvey can do for you, get in touch.

Want to find out more about integrating SmartSurvey and Salesforce?

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