Together with SmartSurvey, SMS Surveys can help you achieve increased response rates and improved customer engagement.

  • Deliver brand consistency by combining SMS with other channels
  • Use text messages to reach your audience anywhere, at any time
  • Try mobile friendly themes compatible across multiple platforms
  • Send SMS invitations in bulk with status tracking and follow-ups
  • Easily manage contact lists with open rates, views and opt-outs
sms on mobile devices

Benefits of SMS Surveys

Creating a survey to be delivered by SMS is easy. SmartSurveys SMS Survey tool allows you to Target users on the move and send bulk SMS survey invitations. Your respondents will be taken to a mobile responsive survey, which automatically configures to your respondent’s smartphone or tablet.

  • Easy to use

    Simply send a link directly to your target audience’s phone to complete the survey.

  • Wide Reach

    SMS has huge reach, meaning you’ll reach a wider audience than Email alone.

  • Convenient

    Your users can answer on the go and where it suits them.

  • Quick Analysis

    All SmartSurvey data is collected in real time and results can be analysed instantly.

  • Increase Customer Engagement

    Respondents treat SMS with higher priority than email, increasing response rate.

  • Immediate

    SMS shows quick time to response, making it ideal for time sensitive feedback.

  • Personalised Experience

    Personalised text messages can be tailored to meet respondents needs.

  • Great Value

    SMS messaging is cheaper than you think, producing a great return on investment.

Discover why companies of all sizes use SmartSurvey

Find out how organisations have used SMS Surveys to achieve their goals:

ikea logo

How IKEA increased response rates and customer satisfaction by using invitations via SMS.

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Department for Education logo

G-Cloud supplier, SmartSurvey, provides online survey solutions for the Department for Education.

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parkinsons logo

How Parkinson’s UK use SmartSurvey to drive better care, treatments and quality of life.

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Need more information?

Get in touch with our friendly Support Team.

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Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.

Your SMS Quote

Let us know your requirements for our SMS service and our team will prepare a quote for you.