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API Developer Terms


By accessing our APIs, you are agreeing that these terms (“Terms”) will apply to your access to, and/or use of, our API.

SmartSurvey means SmartSurvey Limited of Basepoint Business Centre, Oakfield Close, Tewkesbury Business Park, Tewkesbury, Gloucestershire, GL20 8SD, UK and we refer to SmartSurvey in these Terms as “we”, “our” or “us”. “API” means the application programming interface and associated code, tool, documentation and related material that we provide to you in relation to our online survey platform. “Content” means any content made available through use of the API.

We reserve the right to alter these Terms at any time by posting the altered terms on our website.

If you use our survey services as a user, such use remains subject to our standard terms of use.

  1. Access to our API
  2. In order to access our API and Content, you are required to have a user account with us.
  3. You must request access to our API from your user account and we may grant or withhold access to our API at our discretion.
  4. If we grant you access to our API, you will be permitted to create API credentials with specific roles and/or permissions, such credentials to consist of an API token and API token secret (“API Credentials”).
  5. You agree to keep your API Credentials confidential and secure and to be responsible for all unauthorised use of your API Credentials or use of the API by means of your API Credentials.
  6. We reserve the right (at our discretion) to limit the number of API Credentials created by you and/or to suspend and/or terminate your use of some or all of your API Credentials at any time.
  7. If we grant you access to our API for a specific application (“App”), you may only use your API Credentials in relation to that App.
  8. You may not access or use the API and Content if your App:
    1. is not related to facilitating surveys;
    2. attempts to replicate the core functionality of our survey tools;
    3. facilitates the export of content to a similar product or service not operated by us.
  9. You agree to only access our API and Content by the means specified by us.
  10. You may not access our API and/or Content if you are a competitor of us.

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