When choosing an online survey tool, there are a lot of options out there, which can make choosing the right one challenging. If you’re looking for an alternative to Question Pro, then there are some great reasons to sign up with SmartSurvey.
We offer added peace of mind by hosting your data in the UK and EU. If you are collecting data from EU citizens then SmartSurvey provides the means to be compliant with the General Data Protection Regulation (GDPR) while doing so.
SmartSurvey’s Business plan provides multi-user functionality and management options. This enables multiple employees in small, medium or large organisations to all use SmartSurvey without sharing the same account.
Our Business clients find this feature invaluable, as it enables data sensitive surveys to remain private within their organisation.
UK phone support
Call us any time from Monday to Friday between 9:00am and 5:30pm GMT on our free phone number. We understand that it’s frustrating when you’ve got a problem and you have to wait for somebody to reply to your email.
That is why, during British (UK) trading hours, there is always someone to answer your call and help you out.
SmartSurvey allows respondents to upload files from their pc/laptop into your survey as part of their response. You can then view the attached files within the results section of your survey. This works great if you need an application completed, a CV supplied or even a photo from your respondent.
SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
This resource allows you to store any survey-related documents within your SmartSurvey account. When attaching files or images to your survey, you can simply open your File Cabinet and select the appropriate file.
Advanced design tools
If you have access to designers or you’re a design whiz yourself, our survey software offers you the opportunity to build custom themes using HTML and CSS. This allows you the freedom to design your own surveys with your own unique theme. But if you need a hand, SmartSurvey has a team of designers in-house who can create a bespoke theme for you.
Want to know more?
If you are still not sure that we are the best alternative to QuestionPro, why not get in touch to find out more?
If you want to know more about our plans and pricing options, please give our team a call on +44(0)1684 342400 or fill out the contact form below.
Solutions to meet any survey need
Get started with all the tools you need to quickly create great looking surveys and start collecting feedback.
Access our most advanced tools, features and integrations to power your feedback activities and drive change.
Safe & secure
Security is our most important feature
and we take it seriously
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU based servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.