Get to the insights that matter to your business, faster
An easy-to-use platform that enables teams to collect and act on feedback faster
Reduce feedback analysis time by 50% with AI
Quickly transform thousands of comments into clear, actionable insights. Our AI automatically identifies key themes and sentiment across your feedback. Spend less time analyzing and more time making informed decisions.
Create beautiful surveys
Create professional surveys that match your brand. Add smart logic so each survey adapts to individual respondents, giving you better data and higher completion rates.
Close the feedback loop
Create cases from responses that need follow-up. Assign cases to your team, track status, and communicate with respondents in-app.
Turn survey data into actionable insights
Dashboards bring all your survey data together in one place. View charts from multiple surveys side-by-side, compare results across touchpoints, and share live insights with stakeholders instantly.
Trusted by businesses like yours
“SmartSurvey combines user-friendliness with the security we need. It’s helped us make data-driven decisions to deliver better experiences.”
“Since we have been using SmartSurvey,
I would not look elsewhere for any other provider.”
“SmartSurvey has transformed our ability to present insights to all levels of the organisation. Our feedback loop is quicker and more effective.”
“SmartSurvey’s AI has transformed our feedback analysis, saving us days of manual work with its speed, accuracy, and data visualisations.”
“We couldn't be happier with SmartSurvey. It means we have been able to use one survey tool across many parts of the business.”
Collect responses from your audience wherever they are
Get more responses by embedding the NPS question directly in the email - no extra clicks, no drop-off.
Capture real-time sentiment - for example, after calls or deliveries when the experience is fresh and top of mind.
Target the right page visitors at the right moment with smart triggers that feel natural, rather than intrusive.
Collect feedback anywhere - from receipts, packaging, or signage – turning physical touchpoints into opportunities for insight.
Get more responses by embedding NPS directly on your website – no redirects, no drop-off.
SmartSurvey integrates with your other tools
Designed for scale, security and collaboration
