Why we think we’re the best alternative to Survey Monkey

SmartSurvey is ideal for organisations that punch above their weight. We can provide you with the tools to promote your brand identity, build trust, and develop credibility with customers. Try our flexible customisation tools and advanced online reporting features now and make smarter decisions.


Store your data in the UK and remain fully compliant with GDPR legislation and European Privacy Laws.

Safe & Secure

SmartSurvey is ISO27001 certified and features password policies, access controls and two-factor authentication.

Personal support

Helpful advice at the end of a phone, via email or support tickets from your account.

Plan & Pricing Comparison

smartsurvey small logo
Survey Monkey
Pro vs Standard
Price £35 / month £35 / month
Number of surveys
Number of responses 1000 / month 1000 / month
Number of users 1 1
Customised surveys Branding, themes, colours, fonts
Data exports CSV, PDF, PPT, XLS
Survey analysis Filters, charts & crosstabs
Text analysis Quantify text responses and generate charts
UK based servers Compliant with UK data protection, EU privacy laws and GDPR
Comprehensive support Email & Phone support during business hours
Perfect for professionals & academics START FOR FREE
Perfect for professionals & academics
Business vs Advantage
Price £50 / month £32 / month
Number of surveys
Number of responses
Number of users 1 1
All previous plan features
File uploads Respondents can securely upload files with a response
Question & answer piping Insert data into upcoming questions from previous answers
Bulk email tool Customise and send survey invites to contact lists
Advanced logic improved skip logic, piping, randomization, branching & custom url variables
Dedicated account manager Personalised support from your own account manager
Ideal for SMBs & agencies START FOR FREE
Ideal for SMBs & agencies
Enterprise vs Premier
Price £85 / month £99 / month
Number of users 1 1
All previous plan features
Integrations Intergation with 3rd-party tools
Hide branded logo Hide branded platform logos on surveys
Offline mode Collect survey responses without an internet connection
SMS distribution Send mobile friendly surveys via SMS
Customer success team Acccess to support and training from our specialist team
Ideal for Organisations START FOR FREE
Ideal for Organisations

Notice an error in our data? Please let us know


Compliant with Data Protection & GDPR

The Data Protection Act (DPA) states that data is “not transferred outside the UK without adequate protection”. No doubt Survey Monkey offers adequate protection, but we offer added peace of mind by hosting your data in the UK and at no point will it leave the UK/EU. If you are collecting data from EU citizens then SmartSurvey provides the means to be compliant with the General Data Protection Regulation (GDPR) while doing so.

Get the GDPR template pack


UK phone support

Call us any time from Monday to Friday between 9:00am and 5:30pm GMT on our free phone number. We understand that it's frustrating when you've got a problem and you have to wait for somebody to reply to your email.

That is why, during British (UK) trading hours, there is always someone to answer your call and help you out.


Domain branding

SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.




Advanced design tools

If you're a design whiz, or have access to designers, SmartSurvey software offers you the opportunity to build custom themes using HTML and CSS. This gives you the ultimate freedom to design your own surveys with a unique theme. Don’t worry though, if you need a hand, SmartSurvey has a team of in-house designers who can create bespoke themes for you.

set survey theme options


Multiple users

SmartSurvey's Business plan provides multi-user functionality and management options. This enables multiple employees in small, medium or large organisations to all use SmartSurvey without sharing the same account.

Our Business clients find this feature invaluable, as it enables data sensitive surveys to remain private within their organisation.


File cabinet

This resource allows you to store any survey-related documents within your SmartSurvey account. When attaching files or images to your survey, you can simply open your File Cabinet and select the appropriate file.


Attach files

SmartSurvey allows respondents to upload files from their pc/laptop into your survey as part of their response. You can then view the attached files within the results section of your survey. This works great if you need an application completed, a CV supplied or even a photo from your respondent.

uploading files to surveys


Want to know more?

If you are still not sure that we are the best alternative to SurveyMonkey, why not get in touch to find out more?

If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.

Get in touch

Safe & Secure

Security is our most important feature
and we take it seriously

Security Features

Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

ISO 27001 Certified

The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

UK/EU Based Servers

All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.

Data Protection Act

Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

  • GDPR compliant
  • ISO 27001 security logo
  • G-Cloud supplier
  • Cyber essentials plus
  • Information Commissioners Office
  • McAfee Secure site logo
  • DSS compliant

Get in touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.

  • UK-based and secure

    We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.

  • Dedicated support

    Access to a knowledgeable account manager for personal assistance for when you most need it.

  • Flexible to suit your needs

    Our friendly design team is on hand to assist with any bespoke design and custom development requests.

  • We’ll go that extra step

    We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.

Find out how we can help

UK-based with safe and secure data storage

100% personal, one-to-one online service

Trusted by leading brands worldwide

GDPR compliant with data collection

Send us a message

Book Your Live Personalised Demonstration

Request a free live and personalised demonstration of SmartSurvey. One of our friendly team members will talk you through the software and answer any questions.