100% UK-based alternative to SurveyMonkey
Our Survey software has powerful functionality like SurveyMonkey, providing you with the tools you need to get answers to your questions fast. You'll be building surveys in an instant using our intuitive survey designer or pick one of our template surveys to start collecting feedback in just a few clicks.
Your data stored in the UK and Ireland
We store all your data in the UK and Ireland (including our backups, unlike many other competitors) to ensure you have peace of mind on where your data is stored. If the Brexit outcome doesn't allow us to store data in Ireland, we have planned to move everything to the UK, so you won't have to worry about GDPR, European Privacy Laws or Brexit.
Get the help you need when you need it
Can't figure out how to send a survey via SMS or need help with some complex question logic? Our friendly UK support team will be happy to assist. Feel free to raise a ticket, drop us an email or call us. We pride ourselves on our customer service! Our support team are extremely fast, our average response time is less than 10 minutes.
Key facts for comparing SmartSurvey vs SurveyMonkey
SurveyMonkey FAQs
Is SurveyMonkey GDPR compliant?
Yes, Survey Monkey is GDPR compliant, as is SmartSurvey. You can find out more about how we comply with GDPR check out our GDPR page.
Is SurveyMonkey secure?
Yes, Survey Monkey is secure. So is SmartSurvey. We both conform to ISO 27001, among the most rigorous security and compliance standards worldwide, with certification conducted by the British Standards Institution (BSI).
Unlike Survey Monkey we are also Cyber Security Plus accredited. Cyber Essentials is a Government backed scheme designed to help organisations of all sizes protect themselves against common cyber-attacks. Certification is a requirement for companies looking to bid for central government contracts sensitive and personal information or the provision of certain technical products and services are involved. Accreditation for Cyber Essentials Plus requires a hands-on technical verification, giving you further peace of mind.
Is Survey Monkey confidential?
Yes, SurveyMonkey is anonymous and confidential. So is SmartSurvey. Offering confidentiality is important if you wish to encourage people to take part in your survey. With our platform you can easily create anonymous surveys in just a few clicks.
Is SurveyMonkey free?
Yes, Survey Monkey offers a free plan. So does SmartSurvey. Our free plan allows you to test out the key features of our platform without charge, and without needing a credit card. You can find all about our different plan types here.
How much does SurveyMonkey cost?
Survey Monkey offers a range of plans, starting from £99 per month, or £384 pounds if you pay annually (prices correct as at September 2020).
Alternatively, SmartSurvey paid plans start from just £30 a month or £360 if billed annually. Unlike SurveyMonkey, SmartSurvey do not charge for additional responses, the price you see in the plan is the price you pay. For more information please see our pricing page.
What is SurveyMonkey used for?
Survey Monkey is used for a wide range of different research applications from customer experience to market research and employee engagement, as well as many other practical applications.
SmartSurvey can be used for the same applications, but with free support by phone, live chat on all plan types. So, irrespective of what you want to build, and the plan type you choose, you have the support you need to achieve your goals.
UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection