There are lots of online survey tools out there, but how do you choose the right one for you? If you are looking for a SurveyMonkey alternative based in the UK, scroll down the page for some great reasons to sign up to SmartSurvey.
If you operate within the UK (Europe) and perform research through online questionnaires and surveys, it's important you comply with the Data Protection Act 1998 (DPA) and your data does not leave the EU! The General Data Protection Regulation (GDPR), intended to strengthen and unify data protection, will be implemented on 25th May 2018 and organisations must ensure that they are compliant.
Store your data in the UK and remain fully compliant with GDPR legislation and European Privacy Laws.
Transferring your data to SmartSurvey from a similar system is simple. We make switching easy.
Helpful advice at the end of a phone, via email, by live online chat or support tickets from your account.
No restrictions with our business and enterprise plans
Use skip logic, piping, scoring and randomisation to ask the right questions
Export survey data to excel, word, pdf and many more
Filter survey responses for key statistical data and text analysis
Collect survey responses at events and kiosks without an internet connection
Send automatic email notifications to you or to respondents
Contact us on our free phone number to discuss projects in detail
Contact us through a live online chat for instant access to our support team
Customise background, layout, images, logo, fonts, thank you page and URL
Analyse responses from surveys with different languages in one place
Send surveys via SMS to reach respondants anywhere, anytime
Over 130,000 businesses, organisations and individuals use SmartSurvey.
The Data Protection Act (DPA) states that data is “not transferred outside the UK without adequate protection”. No doubt SurveyMonkey offers adequate protection, but we offer added peace of mind by hosting your data in the EU and at no point will it leave the EU.
The general school of thinking from legal professionals and data security experts is that a provider who stores or accesses survey data from outside the EU could expose you to risk.
Call us any time from Monday to Friday between 9:00am and 5:30pm GMT on our free phone number. We understand that it's frustrating when you've got a problem and you have to wait for somebody to reply to your email.
That is why, during British (UK) trading hours, there is always someone to answer your call and help you out.
SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
If you're a design whiz (or work with designers), SmartSurvey offers you the opportunity to build custom themes using HTML and CSS. This gives you ultimate freedom when it comes to designing your surveys. (If you need a hand, we also have a team of designers who can create bespoke themes for you).
SmartSurvey's Business plan provides multi-user functionality and management options. This enables multiple employees in small, medium or large organisations to all use SmartSurvey without sharing the same account.
Our Business clients find this feature invaluable, as it enables data sensitive surveys to remain private within their organisation.
This resource allows you to store any survey-related documents within your SmartSurvey account. When attaching files or images to your survey, you can simply open your File Cabinet and select the appropriate file.
SmartSurvey allows respondents to upload files from their pc/laptop into your survey as part of their response. You can then view the attached files within the results section of your survey. This works great if you need an application completed, a CV supplied or even a photo from your respondent.
If you are still not sure that we are the best alternative to SurveyMonkey, why not get in touch to find out more?
Give our team a call on 0800 0937 822 or send your enquiry by filling out our get in touch form.
Enable SSL(TLS) encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
All data is stored and backed up on UK-based servers. You can be assured your data never leaves the UK/EU.
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.
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