The Data Protection Act (DPA) states that data is “not transferred outside the UK without adequate protection”. No doubt Survey Monkey offers adequate protection, but we offer added peace of mind by hosting your data in the UK and at no point will it leave the UK/EU.
If you are collecting data from EU citizens, including your own employees, then you will also need to consider GDPR compliance before May 25th 2018.Learn more about GDPR
UK phone support
Call us any time from Monday to Friday between 9:00am and 5:30pm GMT on our free phone number. We understand that it's frustrating when you've got a problem and you have to wait for somebody to reply to your email.
That is why, during British (UK) trading hours, there is always someone to answer your call and help you out.
SmartSurvey enables you to fully customise your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
Advanced design tools
If you're a design whiz, or have access to designers, SmartSurvey software offers you the opportunity to build custom themes using HTML and CSS. This gives you the ultimate freedom to design your own surveys with a unique theme. Don’t worry though, if you need a hand, SmartSurvey has a team of in-house designers who can create bespoke themes for you.
SmartSurvey's Business plan provides multi-user functionality and management options. This enables multiple employees in small, medium or large organisations to all use SmartSurvey without sharing the same account.
Our Business clients find this feature invaluable, as it enables data sensitive surveys to remain private within their organisation.
This resource allows you to store any survey-related documents within your SmartSurvey account. When attaching files or images to your survey, you can simply open your File Cabinet and select the appropriate file.
SmartSurvey allows respondents to upload files from their pc/laptop into your survey as part of their response. You can then view the attached files within the results section of your survey. This works great if you need an application completed, a CV supplied or even a photo from your respondent.
Want to know more?
If you are still not sure that we are the best alternative to SurveyMonkey, why not get in touch to find out more?
If you want to know more about our plans, please give our team a call on +44(0)1684 342400 or fill out our get in touch form.Get in touch
Safe & Secure
Security is our most important featureand we take it seriously
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers. You can rest assured your data never leaves the EU.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
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Find out how we can help
UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection