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An Alternative To SurveyMonkey

There are lots of online survey tools out there, but how do you choose the right one for you? If you are looking for a SurveyMonkey alternative based in the UK, scroll down the page for some great reasons to sign up to SmartSurvey.


Why we think we're the best alternative to SurveyMonkey

If you operate within the UK (Europe) and perform research through online questionnaires and surveys, it's important you comply with the Data Protection Act 1998 (DPA) and your data does not leave the EU! The General Data Protection Regulation (GDPR), intended to strengthen and unify data protection, will be implemented on 25th May 2018 and organisations must ensure that they are compliant.

  • UK/EU based data security icon


    Store your data in the UK and remain fully compliant with GDPR legislation and European Privacy Laws.

  • Migrating to smartsurvey icon

    Easy to Switch

    Transferring your data to SmartSurvey from a similar system is simple. We make switching easy.

  • Dedicated support icon

    Personal Support

    Helpful advice at the end of a phone, via email, by live online chat or support tickets from your account.

Comparison Table

SmartSurvey SurveyMonkey
Unlimited Questions & Responses

No restrictions with our business and enterprise plans

Advanced Skip Logic

Use skip logic, piping, scoring and randomisation to ask the right questions

Multiple File Export Types

Export survey data to excel, word, pdf and many more

Powerful Analysis Features

Filter survey responses for key statistical data and text analysis

Offline Surveys

Collect survey responses at events and kiosks without an internet connection

Email Triggers

Send automatic email notifications to you or to respondents

Custom CSS & Scripts

Add your own custom CSS or Javascript to your surveys & themes

Phone Support

Contact us on our free phone number to discuss projects in detail

Livechat Support

Contact us through a live online chat for instant access to our support team

Custom Branding

Customise background, layout, images, logo, fonts, thank you page and URL

Multi-language Analytics

Analyse responses from surveys with different languages in one place

SMS distribution

Send surveys via SMS to reach respondants anywhere, anytime

Notice an error in our data? Please let us know

Over 130,000 businesses, organisations and individuals use SmartSurvey.


UK/EU Servers

The Data Protection Act (DPA) states that data is “not transferred outside the UK without adequate protection”. No doubt SurveyMonkey offers adequate protection, but we offer added peace of mind by hosting your data in the EU and at no point will it leave the EU.

The general school of thinking from legal professionals and data security experts is that a provider who stores or accesses survey data from outside the EU could expose you to risk.

Your Data is Secure With Us

  • Security Features

    Enable SSL(TLS) encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.

  • ISO 27001 certified

    The highest possible standard for data security. An internationally recognised system for keeping information assets secure.

  • UK Based Servers

    All data is stored and backed up on UK-based servers. You can be assured your data never leaves the UK/EU.

  • Data Protection Act

    Fully compliant with EU Privacy Laws and registered under the Data Protection Act.

Stamp of Approval

Get in Touch

If you would like to find out more about how SmartSurvey can help your business, please call us on 0800 0937 822 or complete the form below.

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