Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.
How Much is Qualtrics?
How Much is Qualtrics?
Qualtrics offers paid packages on a subscription basis, with a free trial available. Pricing is not shown on the Qualtrics website but pricing for services accessed via G-cloud are quoted on the G-cloud Digital Marketplace. With Qualtrics you typically select a pricing plan based on two primary variables; the number of users and the number of survey responses needed.
G-cloud pricing can be found for CoreXM and for a ‘Digital Experience’ platform. There are also a number of HR-related solutions listed, including Employee Pulse and 360 Feedback Assessments. Here we review the CoreXM and Digital Experience offerings.
CoreXM pricing
CoreXM is Qualtrics’ self-service research platform. G-cloud pricing is quoted as ranging between £0.50 to £0.70 a unit (Education pricing is also available). There are 5 tiers listed, with response and user limits specified at each tier.
Tier 1 offers a maximum of 6,000 responses, and 1 user account, and is priced at £4,195.
Tier 5 offers a maximum of 100,000 responses, and 50 user accounts, and is priced at £49,932.
All prices are for services via G-cloud, exclude VAT, and are annual. Prices correct as of 14 June 2022 (See: G-cloud listing)
Qualtrics Digital Experience pricing
Qualtrics Digital Experience platform is priced differently to CoreXM on G-cloud, and with the same pricing and plan limits also advertised for CX and FFT offerings. G-cloud pricing is quoted as ranging between £0.68 to £2.66 a unit (with Education pricing also available).
Pricing is based on a few different variables, with response limits and number of users still factoring into the total cost, alongside 3 different feature levels, CX1, CX3, and CX5.
The lowest price option offers a maximum of 2,500 responses and is priced at the following 3 feature levels:
- CX1 at £6,660
- CX3 at £11,655
- CX5 at £14,985.
The highest priced option offers a maximum of 500,000 responses and is priced at the following 3 feature levels:
- CX1 at £150,960
- CX3 at £264,180
- CX5 at £339,660
An additional charge is applied dependent upon the number of users and ranges from £370 for 5 user licences to £51,800 for 1,000 user licences.
All quoted prices are for services via G-cloud and exclude VAT (and are assumed to be priced annually, although this detail is not provided). Prices correct as of 14 June 2022 (See: G-cloud listing)
How SmartSurvey are different
With SmartSurvey, all our paid plans come with unlimited responses! You only pay based on the number of named account users.
Our Pro and Business accounts allow for a single user.
For team use you can choose a Business plan for between 2 and 10 users or contact us to request pricing for teams of 11+. See Pricing for more details.
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