Design
Get up to speed with the latest insights and news from SmartSurvey.
![Man using best practice advice to plan his next survey](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b4056435646a5a9f59e6_Survey-Best-Practices.jpeg)
Best practice advice from the initial design and question choice of your survey to distribution and reporting of results.
![Good practice results when you implement more ethical processes into your survey building](https://cdn.prod.website-files.com/64022de562115a8189fe542a/66476b53d0a3cedcaea20b8b_10-Ethical-Considerations-For-Your-Next-Survey.jpg)
Given that surveys are one of the most effective ways to get data and insights, you’ll want to maximise their quality and reliability, which ethical survey practices can help with. We show you how.
![Picture depicting the importance of allowing for inclusion and diversity in all of your surveys](https://cdn.prod.website-files.com/64022de562115a8189fe542a/66326b99019616b7b4404be0_Tips-For-Creating-More-Inclusive-Surveys.jpg)
While inclusion is crucial for nurturing a more diverse workplace and addressing inequalities in many industries, it’s also vital to building stronger, more representative surveys. We show you how.
![Woman exploring her user experience of a new tablet device](https://cdn.prod.website-files.com/64022de562115a8189fe542a/661e37c9abc3943d60b1542b_User-Experience-The-Best-Metrics-And-KPIs-To-Measure-It.jpg)
From how easy it is to navigate, to how simple it is to use. There’s lots to think about when it comes to the user experience for a product or service. We explore key metrics and KPIs to measure UX.
![Picture that depicts how our Enterprise Plus users can add a custom logo to their surveys dashboard](https://cdn.prod.website-files.com/64022de562115a8189fe542a/661908d45bbe9080e34196f9_The-Benefits-Of-A-Branded-Surveys-Dashboard.png)
From increased user confidence and trust to enhanced data reliability, decision-making and more. We investigate the many benefits of a branded surveys dashboard.
![Dashboard product picture depicting the need for best practice when creating survey dashboards](https://cdn.prod.website-files.com/64022de562115a8189fe542a/65ce33114329c7e0d6c65ebc_Creating-Effective-Survey-Dashboards.png)
From your subject matter and audience to considerations around form and functionality. There is lots to think about when you’re building a survey dashboard. Get on track with our best practice tips.
![Picture depicting a survey optimised for a smartphone user](https://cdn.prod.website-files.com/64022de562115a8189fe542a/649ae8c1e650cbee6e240c93_Mobile-First-Surveys-Tips-To-Design-More-Mobile-Friendly-Surveys.jpg)
With 30% of people already filling out surveys using a smartphone and that figure only set to grow further, creating a mobile first survey is now a necessity, rather than a nice to have.
![Man starting to write a new survey](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6487204b9185c5f6956fb366_How-To-Write-A-Survey.jpg)
When it comes to gathering responses from different audience groups to help ascertain their thoughts, feelings and opinions, there’s nothing better than a survey.
![Woman views a range of infographic images](https://cdn.prod.website-files.com/64022de562115a8189fe542a/644a90ef0a5d861a7c8f1d2d_Survey-data-using-infographics-to-enhance-your-survey-insights.jpg)
Having created your survey, and then distributed, gathered and analysed its data, you’ll be looking to report on your findings.
![Man in deep thought about choosing the right survey platform](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b397cfe7ca0965e8fe21_How-To-Choose-An-Online-Survey-Provider.jpeg)
Whether you’re a student or micro business, an SME or a much larger sized organisation. There’s lots of reasons why you might want to conduct a survey...
![Man losing focus working through a long survey](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b433f0981f77bcc07960_Survey-Fatigue-And-How-To-Avoid-It.jpeg)
Alarmed about a recent drop in your survey’s response rates? Worried how this might affect the quality of your data and the insight you’re able to gle...
![People completing an online survey](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b436cca3aab1541acb90_Improving-Survey-Response-Rates.jpeg)
Whatever rationale you have for conducting your survey, you’ll want to achieve as healthy a response rate as you can. The reason for this is that if i...
![Emojis depicting satisfied customers](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b3892aee011247a19b30_How-Do-We-Measure-Customer-Experience.jpeg)
Given the state of today’s marketplace where customers and not sellers have all the power, keeping your customers loyal and content is crucial.
![Location for survey presentation](https://cdn.prod.website-files.com/64022de562115a8189fe542a/6417b3b8559755054825eff4_Survey-presentation-hall.jpeg)
Having worked hard on your survey design and achieved some great results, you’ll want to maximise their value with those who matter.
As an organisation, we’ve been working hard on accessibility issues. And although we still have some way to go, we’re fully committed to ensuring our...
For Global Accessibility Awareness Day (GAAD) 2021 our accessibility consultant, Katherine Moonan, invited colour blind football commentator, Cameron...
Accessible surveys offer benefits for all users, so we’re delighted to announce that we’ve launched the first release of our accessible survey theme....
Among surveys conducted to yield data on diverse aspects of products, services etc., employee survey types are important as they establish the satisfa...