Close the feedback loop, without the manual work
Act on every response, instantly
Response data reaches your systems the instant it's submitted. No exports, no manual steps involved.
Reach people at the right moment
A ticket closes. An order ships. Your system calls the API. SmartSurvey sends the right survey.
Free your team from manual handoffs
Configure the API and webhooks once. From then on, SmartSurvey stays in sync with your tools automatically.
Scale feedback without the limits
Webhooks deliver data as it arrives, removing the need to poll and keeping traffic predictable.
Build a feedback loop that runs itself
Surveys fire. Responses flow back. The loop completes without you.
Remove the manual steps
Set it up once. Every team benefits automatically.
Keep every system in step
One integration keeps every touchpoint in sync.
Act on feedback immediately
Real-time data means issues get caught immediately.
Get data into your systems instantly
Every response reaches your systems the moment it's submitted, with no manual steps in between.
Pick the events that matter
Choose what triggers a webhook and when.
Verify every request securely
Every webhook payload is signed and verified.
Feed data straight into your tools
Responses go to CRMs and databases directly.
Control SmartSurvey from your own stack
Send surveys and pull results with full programmatic control.
Fire surveys from any system event
Send surveys when events change in your CRM.
Pull exactly what your app needs
Query responses, surveys and contacts securely.
Works on any stack you use
RESTful design fits CRMs, apps, and no-code tools.
Every connection is secure by default
HTTPS, signed webhooks, Basic Auth. Every request is verified.
Secure every data transfer
All traffic runs over HTTPS by default.
Verify requests come from us
Webhook signatures confirm every payload's origin.
Webhook-first design prevents unnecessary polling
Webhooks push data when it arrives, so your systems aren't making constant requests to check for updates.
Frequently asked questions
Yes. SmartSurvey connects to the tools you already use. Embed surveys into websites and apps, sync contact data with Salesforce or HubSpot, send results to Power BI for reporting, and use the API and webhooks to build custom integrations with any system in your stack.
Yes. SmartSurvey is ISO 27001 certified and Cyber Essentials Plus accredited. Data is encrypted in transit using TLS and at rest using AES. We are GDPR compliant and offer localised data storage options for organisations with specific residency requirements.
Yes. Sign up for a free trial and explore SmartSurvey without any commitment. You can start here.
Pricing depends on your requirements. See our full plan breakdown.
SmartSurvey gives developers full REST API access alongside signed webhook delivery, so you can build two-way integrations without workarounds. Advanced survey logic, multi-channel distribution, and live response data mean the surveys you automate are as capable as the workflows around them.
Webhooks push data from SmartSurvey to your system the moment an event happens. The API lets your systems pull data or tell SmartSurvey what to do, such as sending a survey or updating a contact. Use one or both depending on the direction you need.
Most integrations need technical setup once. After that they run without ongoing work. If you use Zapier or similar no-code tools you can often get started faster. Full API and webhook access gives developers complete control.
You can receive webhook notifications when a response is completed, disqualified, or updated. You choose which events matter and supply the endpoint URL where SmartSurvey should post the data.
Yes. The API works with Zapier and similar platforms so you can connect SmartSurvey to hundreds of tools without writing any code. For custom integrations and more control, the full REST API is available to your developers.
